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Issues with Fill & Sign Sign-in

New Here ,
Dec 05, 2019

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Hi

 

Since today I cannot access anymore my iPhone and IPad Fill & Sign app: after I enter user-name and password, the app skips the request for the 2-step code (that I receive regularly, but cannot enter), and sign-in returns an error

 

 

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Login issues

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Issues with Fill & Sign Sign-in

New Here ,
Dec 05, 2019

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Hi

 

Since today I cannot access anymore my iPhone and IPad Fill & Sign app: after I enter user-name and password, the app skips the request for the 2-step code (that I receive regularly, but cannot enter), and sign-in returns an error

 

 

[Title renamed by the moderator]

Topics

Login issues

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52

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Dec 05, 2019

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Hi Mauriziov,

 

Sorry for the trouble caused.

 

As you are not able to sign in to the application with the two step code, try once to remove this 2-step verification.

Check if you are able to sign in after that.

 

Please share the application and OS verison on the device.

Did you recently made any changes to the device after which the issue start occuring?

 

We will be waiting for your response.

 

Regards,

Meenakshi

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