Highlighted

Knowledge Based Authentication configuration details needed

New Here ,
Nov 02, 2015

Copy link to clipboard

Copied

LexisNexis - provider behind Adobe's KBA authentication typically requires a several-page-long document on how KBA behaves.  In other words, how many attempts are allowed, what types of real and red herring questions are required, etc.

In the KBA configuration screens, echosign signing KBA.PNG

as evidenced by the attached screenshot, all I seem to be able to specify as administrator is # of attempts, and then just a "default/hard" rule-set.

I would like to go further and actually specify what types of questions are OK to ask.  Is there a way to accomplish that?

Thank you.

Topics

Questions Need Help

Views

677

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Knowledge Based Authentication configuration details needed

New Here ,
Nov 02, 2015

Copy link to clipboard

Copied

LexisNexis - provider behind Adobe's KBA authentication typically requires a several-page-long document on how KBA behaves.  In other words, how many attempts are allowed, what types of real and red herring questions are required, etc.

In the KBA configuration screens, echosign signing KBA.PNG

as evidenced by the attached screenshot, all I seem to be able to specify as administrator is # of attempts, and then just a "default/hard" rule-set.

I would like to go further and actually specify what types of questions are OK to ask.  Is there a way to accomplish that?

Thank you.

Topics

Questions Need Help

Views

678

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Nov 03, 2015

Copy link to clipboard

Copied

Hello JsMrWolfl,

As of now, its not possible to customize the questions asked to signers while attempting the KBA. It is being setup by LexisNexis's database.

Regards,

-Rijul

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Nov 03, 2015

Copy link to clipboard

Copied

Thanks, Rijul.  LexisNexis generates questions based on the "InstantID® Q&A SYSTEM CONFIGURATION FORM" that they have configured for Adobe.  Some eSign vendors allow customers to amend that said document at the account level, so that questions being asked are consistent with the end-client's business rules.

Based on what you are telling me, it seems that Adobe configures the "InstantID® Q&A SYSTEM CONFIGURATION FORM" globally the same way for all of its clients.  Would you be able to confirm that?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...