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Need to transfer the Admin rights

New Here ,
Sep 03, 2018

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Hallo zusammen

Unser ehemaliger Admin Verantwortlicher ist nicht mehr bei uns in der Firma tätig. Hat aber alle Rechte nicht übertragen. Somit kann aktuell niemand von uns die Dokumentvorlagen bearbeiten und niemand hat eine Gesamtübersicht.

Könnt ihr mir hierbei helfen, den Hauptadmin und Verantwortlichen für die Dokumentvorlagen auf mich zu ändern. Wie funktioniert das?

Danke für die Hilfe und herzliche Grüsse

O

Hi Oliverg,

In Adobe Sign, only the Admin of the account can give admin rights to other users in that account.

As you have mentioned above, he has not transferred the rights to anyone.

In that case, you need to contact support team to get help with this.

For the subscribed account, find below the steps to contact support:

• Login to your Adobe Sign account directly via Sign In — e-signature and e-sign Software Solution — Adobe Sign.

• Once logged in, check the upper right corner of the page and click the question mark icon.

• It will re-direct you to the page where you get the option to create the support case or to start a chat with the team.

• If you've never logged in this way, use the forgot password option on the login link to set your password.

Let us know if you need any help from us.

Regards,

Meenakshi

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Need to transfer the Admin rights

New Here ,
Sep 03, 2018

Copy link to clipboard

Copied

Hallo zusammen

Unser ehemaliger Admin Verantwortlicher ist nicht mehr bei uns in der Firma tätig. Hat aber alle Rechte nicht übertragen. Somit kann aktuell niemand von uns die Dokumentvorlagen bearbeiten und niemand hat eine Gesamtübersicht.

Könnt ihr mir hierbei helfen, den Hauptadmin und Verantwortlichen für die Dokumentvorlagen auf mich zu ändern. Wie funktioniert das?

Danke für die Hilfe und herzliche Grüsse

O

Hi Oliverg,

In Adobe Sign, only the Admin of the account can give admin rights to other users in that account.

As you have mentioned above, he has not transferred the rights to anyone.

In that case, you need to contact support team to get help with this.

For the subscribed account, find below the steps to contact support:

• Login to your Adobe Sign account directly via Sign In — e-signature and e-sign Software Solution — Adobe Sign.

• Once logged in, check the upper right corner of the page and click the question mark icon.

• It will re-direct you to the page where you get the option to create the support case or to start a chat with the team.

• If you've never logged in this way, use the forgot password option on the login link to set your password.

Let us know if you need any help from us.

Regards,

Meenakshi

Topics

Questions Need Help

Views

86

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Sep 04, 2018

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Hi Oliverg,

In Adobe Sign, only the Admin of the account can give admin rights to other users in that account.

As you have mentioned above, he has not transferred the rights to anyone.

In that case, you need to contact support team to get help with this.

For the subscribed account, find below the steps to contact support:

• Login to your Adobe Sign account directly via Sign In — e-signature and e-sign Software Solution — Adobe Sign.

• Once logged in, check the upper right corner of the page and click the question mark icon.

• It will re-direct you to the page where you get the option to create the support case or to start a chat with the team.

• If you've never logged in this way, use the forgot password option on the login link to set your password.

Let us know if you need any help from us.

Regards,

Meenakshi

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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