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Object look up field: echosign_dev1__Opportunity__r not set, ignoring mapping entry

New Here ,
Sep 19, 2017

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I have a Salesforce.com / Conga Solution leveraging Adobe Sign for electronic signature. The solution's primary object is the Account. Each time I launch the solution, I receive the following error email from EchoSign for Salesforce:

Object look up field: echosign_dev1__Opportunity__r not set, ignoring mapping entry

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Object look up field: echosign_dev1__Opportunity__r not set, ignoring mapping entry

New Here ,
Sep 19, 2017

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I have a Salesforce.com / Conga Solution leveraging Adobe Sign for electronic signature. The solution's primary object is the Account. Each time I launch the solution, I receive the following error email from EchoSign for Salesforce:

Object look up field: echosign_dev1__Opportunity__r not set, ignoring mapping entry

Topics

Bug Error

Views

197

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Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 19, 2017 1
Community Beginner ,
Aug 03, 2020

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I think I may have figured it out. The template I was using did not have any Merge Mapping, however I had a Merge Mapping record set to be the default Merge Mapping. So I went to that record, unchecked the box and now I don't receive the error.

 

From my understanding that default checkbox is meant to be a setting system wide, so because I didn't have or need a Merge Mapping for my new template, it was finding and trying to use the default mapping - thus causing the error because it was entirely unrelated.

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