Highlighted

Password bypassed in client's PDF

New Here ,
Mar 24, 2020

Copy link to clipboard

Copied

Hi, I have an issue with a document I sent to a client yesterday. The document was sent with password protection.  My client says that when she clicked on the link to open the document, it was there, already opened having bypassed the required password.  I rechecked in my system and when I try to open the document at my computer it DOES require the password.  I use a Windows10 computer.  My client received her email on a Mac. Do you have any ideas?  Thank you.

Topics

Manage security and compliance, User interface issues

Views

84

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Password bypassed in client's PDF

New Here ,
Mar 24, 2020

Copy link to clipboard

Copied

Hi, I have an issue with a document I sent to a client yesterday. The document was sent with password protection.  My client says that when she clicked on the link to open the document, it was there, already opened having bypassed the required password.  I rechecked in my system and when I try to open the document at my computer it DOES require the password.  I use a Windows10 computer.  My client received her email on a Mac. Do you have any ideas?  Thank you.

Topics

Manage security and compliance, User interface issues

Views

85

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Have something to add?

Join the conversation