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Password protected file sent for signature - password did not work

New Here ,
Feb 17, 2017

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In sending a document for signature, I clicked on the field to require a password, entering it twice. The recipient was able to open the document without a password. What would cause the password function to not work? Help!

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Password protected file sent for signature - password did not work

New Here ,
Feb 17, 2017

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In sending a document for signature, I clicked on the field to require a password, entering it twice. The recipient was able to open the document without a password. What would cause the password function to not work? Help!

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Feb 17, 2017

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Hi s47285714

Please use "Verify signer identity using a password" method:

- How to encrypt your documents using Adobe Sign

Regards,

Aadesh

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New Here ,
Feb 18, 2017

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Adobe Sign does not have the fields indicated in your link. Can you please

provide a link to get to the pagein Adobe that is illustrated in your link?

From: AadeshSingh

Sent: Friday, February 17, 2017 7:27 PM

To: Sharon Wallace <sharon@wallacecpas.com>

Subject: Password protected file sent for signature -

password did not work

Password protected file sent for signature - password did not work

created by AadeshSingh <https://forums.adobe.com/people/AadeshSingh> in *Adobe

Sign* - View the full discussion

<https://forums.adobe.com/message/9339397#9339397>

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