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PDFs are password protected by default. WHere do I find the password and how to i disable this? Adobe sign

New Here ,
Jan 17, 2019

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PDFs are password protected by default. WHere do I find the password and how to I disable this? Adobe sign

I'm trying to open a pdf that i exported from my adobe sign account and for some reason, it's password protected. I never set a password for it.

Any help?

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PDFs are password protected by default. WHere do I find the password and how to i disable this? Adobe sign

New Here ,
Jan 17, 2019

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PDFs are password protected by default. WHere do I find the password and how to I disable this? Adobe sign

I'm trying to open a pdf that i exported from my adobe sign account and for some reason, it's password protected. I never set a password for it.

Any help?

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932

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Jan 17, 2019

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Hi Vincenthallow,

You have mentioned above, that you have exported the PDF from Adobe Sign.

Did you create that PDF and sent it to for signature? If yes, did you apply any password on the document at that time?

If you have received this document for signature, in that case, you will need to check this with the sender of the document.

It may be possible that the password was added by the sender.

Let us know if you need any help or have any questions.

Regards,

Meenakshi

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Engaged ,
Jan 22, 2019

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Last time I looked, PDFs exported from Adobe Sign are password protected with an Owner password only. The User password is null, so you can view the document. The Owner password does restrict some operations.

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