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Private message (privateMessage) is not shown for all the signers in create agreement API call

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Oct 25, 2017

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In the create agreement with password security I am using the privateMessage option to share the password information to the user, only one user is getting the privateMessage in their email, below is the request. please help.

{

  "documentCreationInfo": {

    "fileInfos": [

      {

        "transientDocumentId": "3AAABLblqZhCjyQWk8uKLzwlmidSTi7eHcY252ScsqW1a_UbUTtpwB908t2uzo0Cd7_-vNzvnAwNPLeq9rdfQez5EiOi0uLUWVWpJMRKvmfufTM78uPhQ8tncdsFqWuj-9Wzh_ficbeDTr-sXC1ng_dy5kgi-Prlp4uyPTAoe2-RElBWjD3S7fEdMAzV_J3njoC_t_WWFo1IygWBYijXv-144oia_24gbQntYxUEcD_6mOtDbBn3k9VkKiykM9WOx871xptNmDh01kqZFzlXspy92TCvmLt0I2_pseCftSgMsaAY2bVJ0-6I-burZAXkFLn8w3z-ldDw6q8airQX3oxWE6bKE5oAs"

      }

    ],

    "locale": "en_US",

    "name": "eSignPasswordAgreement",

    "recipientSetInfos": [

      {

        "privateMessage": "Partha123 is the password to open the document",

        "recipientSetMemberInfos": [

          {

            "email": "gps.mca@gmail.com"

          }

        ],

        "recipientSetRole": "SIGNER",

        "securityOptions": [

          {

            "authenticationMethod": "PASSWORD",

            "password": "Partha123"

          }

        ]

      },

      {

        "privateMessage": "Satya123 is the password to open the document",

        "recipientSetMemberInfos": [

          {

            "email": "Satya.Prakash@gmail.com"

          }

        ],

        "recipientSetRole": "SIGNER",

        "securityOptions": [

          {

            "authenticationMethod": "PASSWORD",

            "password": "Satya123"

          }

        ]

      }

    ],

    "signatureFlow": "SENDER_SIGNATURE_NOT_REQUIRED",

    "signatureType": "ESIGN"

  }

}

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Bug Error, Questions Need Help

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Private message (privateMessage) is not shown for all the signers in create agreement API call

New Here ,
Oct 25, 2017

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In the create agreement with password security I am using the privateMessage option to share the password information to the user, only one user is getting the privateMessage in their email, below is the request. please help.

{

  "documentCreationInfo": {

    "fileInfos": [

      {

        "transientDocumentId": "3AAABLblqZhCjyQWk8uKLzwlmidSTi7eHcY252ScsqW1a_UbUTtpwB908t2uzo0Cd7_-vNzvnAwNPLeq9rdfQez5EiOi0uLUWVWpJMRKvmfufTM78uPhQ8tncdsFqWuj-9Wzh_ficbeDTr-sXC1ng_dy5kgi-Prlp4uyPTAoe2-RElBWjD3S7fEdMAzV_J3njoC_t_WWFo1IygWBYijXv-144oia_24gbQntYxUEcD_6mOtDbBn3k9VkKiykM9WOx871xptNmDh01kqZFzlXspy92TCvmLt0I2_pseCftSgMsaAY2bVJ0-6I-burZAXkFLn8w3z-ldDw6q8airQX3oxWE6bKE5oAs"

      }

    ],

    "locale": "en_US",

    "name": "eSignPasswordAgreement",

    "recipientSetInfos": [

      {

        "privateMessage": "Partha123 is the password to open the document",

        "recipientSetMemberInfos": [

          {

            "email": "gps.mca@gmail.com"

          }

        ],

        "recipientSetRole": "SIGNER",

        "securityOptions": [

          {

            "authenticationMethod": "PASSWORD",

            "password": "Partha123"

          }

        ]

      },

      {

        "privateMessage": "Satya123 is the password to open the document",

        "recipientSetMemberInfos": [

          {

            "email": "Satya.Prakash@gmail.com"

          }

        ],

        "recipientSetRole": "SIGNER",

        "securityOptions": [

          {

            "authenticationMethod": "PASSWORD",

            "password": "Satya123"

          }

        ]

      }

    ],

    "signatureFlow": "SENDER_SIGNATURE_NOT_REQUIRED",

    "signatureType": "ESIGN"

  }

}

Topics

Bug Error, Questions Need Help

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Adobe Employee ,
Oct 26, 2017

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i assume the email above are fake. Can you check if one of the signers is also the sender? As it makes no sense to send yourself a private message.

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New Here ,
Oct 26, 2017

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Thanks for the response,

yes the emails are fake

yes one of them is sender

I understand that it makes no sense in practical, I just used this for testing the API and this should not have impact on the response.

in the actual request with valid emails, both the signers got the email, but only one of the signer got the private message as part of the eamil.

Please let me know if you need the actual emails.

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