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Problem since the upgrade - auto-sizing is not working in multi-line text fields

New Here ,
Nov 14, 2019

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Since the most-recent upgrade, our users are reporting problems with the size of text in multi-line fields.  The field only shows the first couple words in very large text, instead of auto-sizing the text based on the amount of text entered.  How do we report issues with the new upgrade?

 

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Adobe Sign forms, User interface issues, Workflow designer

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Problem since the upgrade - auto-sizing is not working in multi-line text fields

New Here ,
Nov 14, 2019

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Since the most-recent upgrade, our users are reporting problems with the size of text in multi-line fields.  The field only shows the first couple words in very large text, instead of auto-sizing the text based on the amount of text entered.  How do we report issues with the new upgrade?

 

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TOPICS
Adobe Sign forms, User interface issues, Workflow designer

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Nov 14, 2019 0
Adobe Employee ,
Nov 14, 2019

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Hi Carlson.jennifer,

 

Thank you for reaching out and reporting the issue.

 

Would you mind sharing the video of the issue occuring at your end? It will help us to understand the issue better .

Also, let us know if the issue occurs on some particular documents or on all the document that users try to fill in the Adobe Sign.

 

We will be waiting for your response.

 

Regards,

Meenakshi

 

 

 

 

 

 

 

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Nov 14, 2019 0
New Here ,
Nov 15, 2019

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Jennifer Spicer just confirmed it is a known issue and that it will be resolved in the next update.  Hopefully that will be soon - I've already received 5 complaints from users!

Is there a place to review known issues from the most recent updates?  It would be helpful to know about them before our users experience them.

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Nov 15, 2019 0
Adobe Employee ,
Nov 15, 2019

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Sorry for the trouble caused.

 

We have released a fix patch for this issue.

Could you please check with the users and confirm if the issue is resolved?

 

Regards,

Meenakshi

 

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Nov 15, 2019 0