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Problem with Adobe Sign when signing in on Amazon MyDocs

New Here ,
Mar 28, 2020 Mar 28, 2020

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I keep on getting this

Sorry, we were not able to process your request. Please try again later.

If this error persists, please contact support.

Error Code: 200328200821074.app-b11

I cleared everything, its because of this I can't complete it. I wish there was a way to avoid this so I can just complete it. But I tried evrrything and still get this error when I sign in. To add every time I click on a link to help in there it gives me a 404 error. Is this outdated or something?

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New Here ,
Mar 28, 2020 Mar 28, 2020

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I cleared cookies and cache, but I guess I should wait to see if it works hopefully.

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New Here ,
Mar 29, 2020 Mar 29, 2020

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Try another browser, safari didnt work for me but chrome did

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New Here ,
Apr 12, 2020 Apr 12, 2020

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Thanks was finally able to sign the docs. Using a different browser. 

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New Here ,
Mar 31, 2020 Mar 31, 2020

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Me too did u find out what to do?

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New Here ,
Apr 03, 2020 Apr 03, 2020

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Using a different browser such as chrome had worked for me

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New Here ,
Apr 20, 2020 Apr 20, 2020

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I tried at least 4 different browsers and it still says error message when trying to sign my last 2 documents I go to adobe sign on amazon docs page link I was sent enter my info and doesn't work get error I've tried literally every way to trouble shoot

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New Here ,
Apr 26, 2020 Apr 26, 2020

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Hi did you ever find a solution?

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New Here ,
Apr 05, 2020 Apr 05, 2020

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I've been having the same issue. Have you figured anything out for it?

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New Here ,
Apr 19, 2020 Apr 19, 2020

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I don't understand why adobe locked me out last night, been trying to log in since  12:00am. I need to finish my docs for amazon. I was trying o submit my W-4. And it wouldn't let me. 

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New Here ,
Apr 24, 2020 Apr 24, 2020

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Hey did you figure out how to fix it ? I'm having the same problem .

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New Here ,
May 01, 2020 May 01, 2020

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Just Download Firefox on your laptop or computer and youll be able to sign digitally 

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New Here ,
May 07, 2020 May 07, 2020

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YO! So this exact thing happened to me trying to sign my docs for my first day of work. I was using safari and it would give me the error code. I then switched to google chrome and BOOM works like a charm. No error code. Not sure what's going on but it works with google chrome. Try switching browsers. Worked for me 

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New Here ,
Aug 16, 2020 Aug 16, 2020

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On the website it doesn't let me submit it, It lets me submit everything else but this one document and I tried chrome to submit it and google it won't work I even tried on the computer it didn't work 

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New Here ,
Mar 13, 2023 Mar 13, 2023

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Did you ever find the solution to this issue?

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Adobe Employee ,
Mar 20, 2023 Mar 20, 2023

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Hi Steven28855949e62k,

 

Thank you for reaching out.

 

Could you please share more information on the issue you are experiencing?

It would be helpful if you could share the screenshot or screen recording to better understand what happens.

 

Thanks,

Meenakshi

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