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Re: Adobe Fill and Sign

New Here ,
Mar 05, 2018

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I recently downloaded the Adobe Fill and Sign through the Google Play Store onto my Samsung Galaxy S8 cellphone. I attempted to share a signed document to my google drive and was met with an error sign that indicated I did not have enough storage space on my device. The document is approximately 259 kb and I have a little over 37GB of storage space left on my device. I have successfully been able to share two signed documents that were approximately 70 kb in size. I would like to know the steps I can take to enable the signing and sharing of documents that are fairly small in size, though more than one page at a time. I have attempted to uninstall and re-download the application with no success.

Hi,

Sorry for the delay in response.

Could you try installing Adobe Scan app on your device from Play store and send one of the scanned pdf using share icon and check if you are still getting the same error message?

You can download Adobe Scan app using this link: Adobe Scan: PDF Scanner, OCR – Apps on Google Pla...

Refer to the steps given in this help document on how to share pdf:

Working with Scanned Documents — Adobe Scan Help

Thanks,

Shivam

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Re: Adobe Fill and Sign

New Here ,
Mar 05, 2018

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I recently downloaded the Adobe Fill and Sign through the Google Play Store onto my Samsung Galaxy S8 cellphone. I attempted to share a signed document to my google drive and was met with an error sign that indicated I did not have enough storage space on my device. The document is approximately 259 kb and I have a little over 37GB of storage space left on my device. I have successfully been able to share two signed documents that were approximately 70 kb in size. I would like to know the steps I can take to enable the signing and sharing of documents that are fairly small in size, though more than one page at a time. I have attempted to uninstall and re-download the application with no success.

Hi,

Sorry for the delay in response.

Could you try installing Adobe Scan app on your device from Play store and send one of the scanned pdf using share icon and check if you are still getting the same error message?

You can download Adobe Scan app using this link: Adobe Scan: PDF Scanner, OCR – Apps on Google Pla...

Refer to the steps given in this help document on how to share pdf:

Working with Scanned Documents — Adobe Scan Help

Thanks,

Shivam

Topics

Bug Error, Questions Need Help

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521

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Adobe Employee ,
Mar 05, 2018

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Hi Odofemim,

Could you share version of Fill and Sign app installed on the device? To check the version, tap three vertical dots in the top-right corner of the screen > Settings > check the version field.

Are you able to share signed document to an email account (Gmail for ex.)? Does that work?

Thanks,

Shivam

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New Here ,
Mar 06, 2018

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The version is 1.3.0

As soon as I press the share icon, I get the message that I do not have enough storage space on my device.

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Adobe Employee ,
Mar 06, 2018

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Thanks. Could you check if app has storage permission turned on by going into Settings > Installed apps > Adobe Fill & Sign > App permissions > Storage? If its not, try turning it on and check if that helps.

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New Here ,
Mar 09, 2018

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I checked the app and it indicates that it has permission to use the storage. I did not have to adjust it.

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New Here ,
Mar 09, 2018

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I did not allow it access to my Camera... should I do that as well?

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Adobe Employee ,
Jul 11, 2018

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Hi Odofemim,

Sorry for the delay in response.

[response edited]

Thanks,

Shivam

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Adobe Employee ,
Sep 26, 2018

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Hi,

Sorry for the delay in response.

Could you try installing Adobe Scan app on your device from Play store and send one of the scanned pdf using share icon and check if you are still getting the same error message?

You can download Adobe Scan app using this link: Adobe Scan: PDF Scanner, OCR – Apps on Google Pla...

Refer to the steps given in this help document on how to share pdf:

Working with Scanned Documents — Adobe Scan Help

Thanks,

Shivam

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