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Re: Agreement quota exhausted?

New Here ,
Mar 14, 2018

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I need assistance.   I have  a paid individual account Adobe Pack/Adobe sign and have only sent less than 12 documents in 2 years and 3 this month.  I have also gotten the message: Agreement creation quota of the user is exhausted.

Hi Riang,

I see that you have the Adobe PDF pack subscription which does not include the Adobe Sign individual account.

You have a free Adobe Sign account that provides you 5 transaction in a 30 days cycle.

I can see that you have already reached your maximum transaction quota as you have sent multiple documents on 4th March 2018.

It works on a 30 days cycle from the day when the document sent.

So you will be able to send the next document after 30 days from the date when you sent the first document (i.e 4th March).

Let us know if you need any further information.

Regards,

Meenakshi

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Re: Agreement quota exhausted?

New Here ,
Mar 14, 2018

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I need assistance.   I have  a paid individual account Adobe Pack/Adobe sign and have only sent less than 12 documents in 2 years and 3 this month.  I have also gotten the message: Agreement creation quota of the user is exhausted.

Hi Riang,

I see that you have the Adobe PDF pack subscription which does not include the Adobe Sign individual account.

You have a free Adobe Sign account that provides you 5 transaction in a 30 days cycle.

I can see that you have already reached your maximum transaction quota as you have sent multiple documents on 4th March 2018.

It works on a 30 days cycle from the day when the document sent.

So you will be able to send the next document after 30 days from the date when you sent the first document (i.e 4th March).

Let us know if you need any further information.

Regards,

Meenakshi

Views

457

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Mar 16, 2018

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Hi Riang,

I see that you have the Adobe PDF pack subscription which does not include the Adobe Sign individual account.

You have a free Adobe Sign account that provides you 5 transaction in a 30 days cycle.

I can see that you have already reached your maximum transaction quota as you have sent multiple documents on 4th March 2018.

It works on a 30 days cycle from the day when the document sent.

So you will be able to send the next document after 30 days from the date when you sent the first document (i.e 4th March).

Let us know if you need any further information.

Regards,

Meenakshi

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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