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Re: Error refreshing access token: invalid_request : invalid refresh token

New Here ,
Mar 21, 2018

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Our users are getting the same error. Can you pls share what the resolution is for this issue ASAP. Thanks.

Hi RajBhargava,

As you get the error refreshing access token message, you need to contact support so they can check what exactly the cause of the message.

To contact support:

  • Login to your Adobe Sign account directly via https://secure.echosign.com/public/login
  • Once logged in, check the upper right corner of the page and click the question mark icon.
  • It will re-direct you to the page where you get an option to contact support via phone or chat.

Let us know if you need any help.

Regards,

Meenakshi

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Re: Error refreshing access token: invalid_request : invalid refresh token

New Here ,
Mar 21, 2018

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Our users are getting the same error. Can you pls share what the resolution is for this issue ASAP. Thanks.

Hi RajBhargava,

As you get the error refreshing access token message, you need to contact support so they can check what exactly the cause of the message.

To contact support:

  • Login to your Adobe Sign account directly via https://secure.echosign.com/public/login
  • Once logged in, check the upper right corner of the page and click the question mark icon.
  • It will re-direct you to the page where you get an option to contact support via phone or chat.

Let us know if you need any help.

Regards,

Meenakshi

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750

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Mar 22, 2018

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Hi RajBhargava,

As you get the error refreshing access token message, you need to contact support so they can check what exactly the cause of the message.

To contact support:

  • Login to your Adobe Sign account directly via https://secure.echosign.com/public/login
  • Once logged in, check the upper right corner of the page and click the question mark icon.
  • It will re-direct you to the page where you get an option to contact support via phone or chat.

Let us know if you need any help.

Regards,

Meenakshi

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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