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Re: Merge two accounts

New Here ,
Sep 26, 2018

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I have 2 accounts with mine, can you send me a message with contact details?

One is [email removed] and the other is [email removed].

Thank you

Personal details removed by Moderator

Hi Designsbydena,

I have checked both the email address that you have shared above.

You have Adobe PDF Pack and Adobe Acrobat Standard DC subscription.

With both the subscription you get Adobe Sign individual account.

Also, you get all the services of Adobe PDF Pack available in Adobe Acrobat Standard DC.

As you are a subscribed user, find below the steps to contact support:

• Login to your Adobe Sign accounts directly via https://corporate.na1.echosign.com/account/home.

• Once logged in, check the upper right corner of the page and click the question mark icon.

• It will re-direct you to the page where you get the option to create the support case or to start a chat with the team.

If you've never logged in this way, open this link and sign in with your Adobe ID and password.

Then go to Send for Signature and click on Dashboard.

It will direct you to the Adobe Sign Dashboard where you can click on the question mark icon on the upper right corner of the window.

NOTE: Please do not share your Adobe ID or any personal details on Forum or any other social sites.

Hope the information helps.

Let us know if you have any questions.

Regards,

Meenakshi

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Re: Merge two accounts

New Here ,
Sep 26, 2018

Copy link to clipboard

Copied

I have 2 accounts with mine, can you send me a message with contact details?

One is [email removed] and the other is [email removed].

Thank you

Personal details removed by Moderator

Hi Designsbydena,

I have checked both the email address that you have shared above.

You have Adobe PDF Pack and Adobe Acrobat Standard DC subscription.

With both the subscription you get Adobe Sign individual account.

Also, you get all the services of Adobe PDF Pack available in Adobe Acrobat Standard DC.

As you are a subscribed user, find below the steps to contact support:

• Login to your Adobe Sign accounts directly via https://corporate.na1.echosign.com/account/home.

• Once logged in, check the upper right corner of the page and click the question mark icon.

• It will re-direct you to the page where you get the option to create the support case or to start a chat with the team.

If you've never logged in this way, open this link and sign in with your Adobe ID and password.

Then go to Send for Signature and click on Dashboard.

It will direct you to the Adobe Sign Dashboard where you can click on the question mark icon on the upper right corner of the window.

NOTE: Please do not share your Adobe ID or any personal details on Forum or any other social sites.

Hope the information helps.

Let us know if you have any questions.

Regards,

Meenakshi

Views

130

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Sep 26, 2018

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Hi Designsbydena,

I have checked both the email address that you have shared above.

You have Adobe PDF Pack and Adobe Acrobat Standard DC subscription.

With both the subscription you get Adobe Sign individual account.

Also, you get all the services of Adobe PDF Pack available in Adobe Acrobat Standard DC.

As you are a subscribed user, find below the steps to contact support:

• Login to your Adobe Sign accounts directly via https://corporate.na1.echosign.com/account/home.

• Once logged in, check the upper right corner of the page and click the question mark icon.

• It will re-direct you to the page where you get the option to create the support case or to start a chat with the team.

If you've never logged in this way, open this link and sign in with your Adobe ID and password.

Then go to Send for Signature and click on Dashboard.

It will direct you to the Adobe Sign Dashboard where you can click on the question mark icon on the upper right corner of the window.

NOTE: Please do not share your Adobe ID or any personal details on Forum or any other social sites.

Hope the information helps.

Let us know if you have any questions.

Regards,

Meenakshi

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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