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Re: Stop automatic attachment of audit trail to signed document

New Here ,
Aug 30, 2018

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Hello,

Please can you advise how someone can stop the document from being attached at the end of the document?

I am working from a business account and cannot find any information as to how to stop the audit trail being sent with the final document.

Many Thanks

Hi Rebeccareay,

Sorry for the delay in response.

I have checked your account with the email address that you have used to login on forums.

You have Adobe Sign individual account which does not have an option to remove the audit trail from the final document.

The setting to disable the Audit report from being attached to the final document is only available in Enterprise or business account.

As you have mentioned above that you are working from a business account.

It seems that you are using the account for your business, however, it is not an Adobe Sign business account.

Please refer to this link Adobe Sign plans for individuals and businesses | Adobe Document Cloud for further information on the type of accounts.

Hope that helps.

Let us know if you are referring to another account or if you need any help.

Regards,

Meenakshi

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Re: Stop automatic attachment of audit trail to signed document

New Here ,
Aug 30, 2018

Copy link to clipboard

Copied

Hello,

Please can you advise how someone can stop the document from being attached at the end of the document?

I am working from a business account and cannot find any information as to how to stop the audit trail being sent with the final document.

Many Thanks

Hi Rebeccareay,

Sorry for the delay in response.

I have checked your account with the email address that you have used to login on forums.

You have Adobe Sign individual account which does not have an option to remove the audit trail from the final document.

The setting to disable the Audit report from being attached to the final document is only available in Enterprise or business account.

As you have mentioned above that you are working from a business account.

It seems that you are using the account for your business, however, it is not an Adobe Sign business account.

Please refer to this link Adobe Sign plans for individuals and businesses | Adobe Document Cloud for further information on the type of accounts.

Hope that helps.

Let us know if you are referring to another account or if you need any help.

Regards,

Meenakshi

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Sep 04, 2018

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Hi Rebeccareay,

Sorry for the delay in response.

I have checked your account with the email address that you have used to login on forums.

You have Adobe Sign individual account which does not have an option to remove the audit trail from the final document.

The setting to disable the Audit report from being attached to the final document is only available in Enterprise or business account.

As you have mentioned above that you are working from a business account.

It seems that you are using the account for your business, however, it is not an Adobe Sign business account.

Please refer to this link Adobe Sign plans for individuals and businesses | Adobe Document Cloud for further information on the type of accounts.

Hope that helps.

Let us know if you are referring to another account or if you need any help.

Regards,

Meenakshi

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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