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Re: Uploading a Signed Copy and Replace Signer Options are missing.

Community Beginner ,
Oct 25, 2018

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Hi,

with the latest change (New Send for Signature experience in Adobe Document Cloud ) I got fully mixed up. Why do you ruin such a great dashboard? Where can I now upload a signed copy?

Thanks,

User

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Re: Uploading a Signed Copy and Replace Signer Options are missing.

Community Beginner ,
Oct 25, 2018

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Hi,

with the latest change (New Send for Signature experience in Adobe Document Cloud ) I got fully mixed up. Why do you ruin such a great dashboard? Where can I now upload a signed copy?

Thanks,

User

Views

144

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Adobe Employee ,
Oct 26, 2018

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Hi User,

It seems that you are accessing your Adobe Sign documents online from here Adobe Document Cloud

Once you sign-in into the Adobe Document Cloud, go to "For Signature".

Then at the top right, you will get an option to enable the Adobe Sign Manage tab.

new option for manage tab.JPG

Enable the "Adobe Sign Manage" tab and check if you can now upload the signed copy without any issues.

Hope that helps.

Let us know if you need any help.

Regards,

Meenakshi

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Community Beginner ,
Oct 26, 2018

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No, I have an agreement pending and got it now by mail, I've scanned it and want to replace the file in the document cloud, but do not find the option anymore.

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Adobe Employee ,
Oct 26, 2018

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As you are referring to the option Upload the signed copy, the option is still there.

When you open the Document Cloud and please select the option "For Signature" under Shared at the extreme left of the screen.

Once you select the For signature, check the option in the red box in the screenshot below is enabled or not.

new option for manage tab.JPG

If the Adobe Sign manage is enabled, you will get the screen as shown below in screenshot:

There you can select the pending document from the list.

Then you can upload the signed copy of the document in a similar way as you do it previously.

Refer to the steps mentioned here Upload a signed copy of an agreement.

Hope that helps.

Let us know if you experience any issue.

Regards,

Meenakshi

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user8475 LATEST
Community Beginner ,
Oct 26, 2018

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I only see this? BTW how can I change the language to English?

adobe-sign.png

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