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Recall or unsend e-mail

New Here ,
Jul 08, 2016

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Is it possible to recall a contract e-mail?  I understand I can cancel a contract, but I would like to know if I can make it appear as if the contract never went out to begin with.

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Recall or unsend e-mail

New Here ,
Jul 08, 2016

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Is it possible to recall a contract e-mail?  I understand I can cancel a contract, but I would like to know if I can make it appear as if the contract never went out to begin with.

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Jul 08, 2016

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Hi susani34186264

I can understand you concern. However once you initiate a transaction logs get created.

When you cancel the transaction you get the option to notify the Signer that the transaction has been canceled, you can un-check the option to send this notification email. However already an initial email would have been send to the Signer for Signature before cancelling the transaction.

So once an email has been send it cannot be recalled. You can only cancel the transaction.

Regards,
Aadesh

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