Copy link to clipboard
Copied
I have forgotten my password on the digital signature option in the "fill and sign" section of Acrobat.
does anyone know how to recover and/or change it?
Hi Animals61,
Sadly, there is no way to recover the password used to protect your digital signature.
You will need to delete your digital signature and load in a new one.
Note:
You can delete only self-signed digital IDs that you created in Acrobat. A digital ID obtained from another provider cannot be deleted.
Let me know if you need more help.
Thanks,
Supriya
Copy link to clipboard
Copied
Hi Animals61,
Sadly, there is no way to recover the password used to protect your digital signature.
You will need to delete your digital signature and load in a new one.
Note:
You can delete only self-signed digital IDs that you created in Acrobat. A digital ID obtained from another provider cannot be deleted.
Let me know if you need more help.
Thanks,
Supriya
Copy link to clipboard
Copied
Thank you for the reply.
How do I create a digital signature in Adobe that is kept there?
recovering password for digital signature
created by sb116 <https://forums.adobe.com/people/sb116> in Adobe Sign - View the full discussion <https://forums.adobe.com/message/9302958#9302958>
Copy link to clipboard
Copied
Hi animals61​
Please open the PDF in Acrobat, choose the "Certificate" tool from the "Tools".
Now choose "Digital Signature" at the top and drag the mouse over the document where you want to place the Digital Signature, a window will pop up with the option to create New Digital ID, please select it & proceed with the prompts to create a new Digital ID.
Make sure you memorize the password.
Regards,
Aadesh
Copy link to clipboard
Copied
What if (on a Mac) you have forgotten the PIN?
The certificate is on a USB dongle.
Cannot delete it via Preferences (==>
Removing a digital ID is only permitted if the ID was created by Adobe Reader or Acrobat version 8.0 or later.)
It was definitely created on a newer version.
Cannot delete the whole keychain for this.
Cannot create a new ID since it already exists.
Copy link to clipboard
Copied
I' am having the same issue in Acrobat Pro 17 but I am unable to delete the password without the password. Any ideas how to bypass that so I can delete the old signature?
Copy link to clipboard
Copied
I think I figured it out. If you go Edit - Preferences - Signature - Identities & Trusted Certificates - Add ID you can basically rewrite over the existing signture and create a new password at that time.
Copy link to clipboard
Copied
Thank you for sleuthing this out - very helpful!
Copy link to clipboard
Copied
Right on both! I couldn't delete the old ID because I didn't have the password, the whole reason I needed to delete it to get a new pw for digital signature. Did what you said. Created a new ID, put in the old password -- what I thought was the old PW, but it didn't work -- and now to sign I just have to select the new ID I created. The old one will just sit there, inaccessible.
Copy link to clipboard
Copied
thank you for sharing your solution 🙂