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Rejecting a document via Echo Sign

New Here ,
Aug 28, 2018

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Hi,

I am trying to apply the following test:

1. The sender triggers to a person 2, as delegator.

2. The delegator will send to person 3, as form filler.

3. The form filler populates a field required, and the doc goes to the approver.

4. The approver may reject.

In the case of rejection, I would need that the document get back to the form filler to fix it, rather than having the whole process cancelled.

Is there any way to set this workflow?

Thanks and Regards,

Larissa

Hi Larissa,

We apologize for the delay in response to your query.

In the case of rejection, I would need that the document get back to the form filler to fix it, rather than having the whole process cancelled.

Is there any way to set this workflow?

What you are looking for, can not be achieved. Once a approver declines, transaction is terminated. It can not be send back to the form filler to fix it, you will need to send it again.

Regards,

Akanchha

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Rejecting a document via Echo Sign

New Here ,
Aug 28, 2018

Copy link to clipboard

Copied

Hi,

I am trying to apply the following test:

1. The sender triggers to a person 2, as delegator.

2. The delegator will send to person 3, as form filler.

3. The form filler populates a field required, and the doc goes to the approver.

4. The approver may reject.

In the case of rejection, I would need that the document get back to the form filler to fix it, rather than having the whole process cancelled.

Is there any way to set this workflow?

Thanks and Regards,

Larissa

Hi Larissa,

We apologize for the delay in response to your query.

In the case of rejection, I would need that the document get back to the form filler to fix it, rather than having the whole process cancelled.

Is there any way to set this workflow?

What you are looking for, can not be achieved. Once a approver declines, transaction is terminated. It can not be send back to the form filler to fix it, you will need to send it again.

Regards,

Akanchha

Topics

Feature Request or Idea, Questions Need Help

Views

361

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Nov 28, 2018

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Hi Larissa,

We apologize for the delay in response to your query.

In the case of rejection, I would need that the document get back to the form filler to fix it, rather than having the whole process cancelled.

Is there any way to set this workflow?

What you are looking for, can not be achieved. Once a approver declines, transaction is terminated. It can not be send back to the form filler to fix it, you will need to send it again.

Regards,

Akanchha

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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