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Reports tab is missing

Community Beginner ,
Jun 22, 2020

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I am the administrator of a 4-user Adobe Sign for Business account.  I do not have a reports tab in my Adobe Sign interface.

 

According to everything I read, I should have that. Tech support says I should have it ... then says I shouldn't have it ... then says it's a technical glitch that will resolve itself soon. That seems to be the standard line whenever they can't fix something.

 

I just don't have the 4-5 hours (literally) that it takes every time I contact support about this problem, so I'm hoping maybe someone here has some ideas.

 

Here's my Adobe Sign window ...

mhowell15101_0-1592859197589.png

 

And here's the document that clearly states Adobe Sign for Business does indeed include the Reports feature.

https://helpx.adobe.com/sign/using/create-reports.html

 

Anyone have any ideas???

 

thanks

matt

 

Topics

Configure accounts, Product information, User interface issues

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Reports tab is missing

Community Beginner ,
Jun 22, 2020

Copy link to clipboard

Copied

I am the administrator of a 4-user Adobe Sign for Business account.  I do not have a reports tab in my Adobe Sign interface.

 

According to everything I read, I should have that. Tech support says I should have it ... then says I shouldn't have it ... then says it's a technical glitch that will resolve itself soon. That seems to be the standard line whenever they can't fix something.

 

I just don't have the 4-5 hours (literally) that it takes every time I contact support about this problem, so I'm hoping maybe someone here has some ideas.

 

Here's my Adobe Sign window ...

mhowell15101_0-1592859197589.png

 

And here's the document that clearly states Adobe Sign for Business does indeed include the Reports feature.

https://helpx.adobe.com/sign/using/create-reports.html

 

Anyone have any ideas???

 

thanks

matt

 

Topics

Configure accounts, Product information, User interface issues

Views

19

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

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