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Reports tab is missing

Community Beginner ,
Jun 22, 2020 Jun 22, 2020

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I am the administrator of a 4-user Adobe Sign for Business account.  I do not have a reports tab in my Adobe Sign interface.

 

According to everything I read, I should have that. Tech support says I should have it ... then says I shouldn't have it ... then says it's a technical glitch that will resolve itself soon. That seems to be the standard line whenever they can't fix something.

 

I just don't have the 4-5 hours (literally) that it takes every time I contact support about this problem, so I'm hoping maybe someone here has some ideas.

 

Here's my Adobe Sign window ...

mhowell15101_0-1592859197589.png

 

And here's the document that clearly states Adobe Sign for Business does indeed include the Reports feature.

https://helpx.adobe.com/sign/using/create-reports.html

 

Anyone have any ideas???

 

thanks

matt

 

TOPICS
Configure accounts , Product information , User interface issues

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