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The Replace Recipient feature is designed to help senders redirect an agreement when the current recipient either is unavailable or when the wrong email value was used.
How to replace the current recipient
Replacing the current recipient starts on the Manage page and can only be done by the original sender of the agreement.
4- The info bubble changes and asks for the email address of the new recipient.
5- You are returned to the Home page and a success banner displays at the top of the page.
The Activity list shows the delegation from one recipient to the other-
The Audit Report also properly reflects the replacement of the recipient
You can only replace the current recipient.
Agreements sent via Mega Sign cannot use the Replace Recipient feature.
You can replace the same recipient index multiple times
Recipients in a Recipient Group can be replaced individually, and new recipients can be added
Recipients in a parallel participation order can be replaced individually.
Recipients defined within a Hybrid routing order can be replaced individually.
Note: How to replace signer in Adobe Sign DC web UI. Please refer here-https://helpx.adobe.com/document-cloud/kb/replace-signer-in-adobe-sign-dc-web-ui.html
Hope this has helped you changing the recipient. Looking for more options please join the conversation here. We are listening!
To discover a host of other great features – Go straight to: Adobe Sign Get Started guide | Manage, track, and change agreements | Looking for an option to delete document from Adobe Sign? We can help you!