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Sign and Fill wrapping text to 2 lines (when it doesn't need to!)

New Here ,
Oct 16, 2019

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Hi All, 

 

I'm using Adobe Sign and Fill in a healthcare setting. Every time, I complete a form, the text appears on single line, but somehow after I save, every single entry is increased to 2 lines (Ex: a date appears as 10/15/1      (9 is on the next line). Very annoying. How can I fix this?

 

Thanks,

Ian

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Sign and Fill wrapping text to 2 lines (when it doesn't need to!)

New Here ,
Oct 16, 2019

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Hi All, 

 

I'm using Adobe Sign and Fill in a healthcare setting. Every time, I complete a form, the text appears on single line, but somehow after I save, every single entry is increased to 2 lines (Ex: a date appears as 10/15/1      (9 is on the next line). Very annoying. How can I fix this?

 

Thanks,

Ian

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Oct 16, 2019 0
Adobe Employee ,
Oct 27, 2019

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Hi Ian,

 

Sorry for the delay in response.

 

Could you please confirm if you are using the Adobe Fill & Sign application to fill the form or the Fill & Sign feature in the Adobe Acrobat Reader?

It would be helpful if you can share the video of the issue that occurs when you fill the form.

Also, let us know the Adobe application and OS version on the device.

 

Let us know if you need any help.

 

Regards,

Meenakshi

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Oct 27, 2019 0
Community Beginner ,
Nov 13, 2019

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Hi Ian,

Our Ipads are doing the same issue that have preformed the OTA update from 12.4.1 to 13.1.1-13.2.2. We have been using them for years with no problem in our company setting until after the Apple update. We are using the Adobe Fill & Sign application only and not the feature in Acrobat Reader. I would be more than happy to upload a video of this issue.

I started a post related to this issue of text wrapping and found this one also which is the same issue.

https://community.adobe.com/t5/Community-Help/adobe-fill-and-sign-quit-working-properly-on-ios-13-up...

Thank You

Jim

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Nov 13, 2019 0
Community Beginner ,
Nov 16, 2019

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Adobe fill and sign is fixed with version 19.11.1

Read this post.

https://community.adobe.com/t5/acrobat-reader-mobile/adobe-fill-amp-sign-app-ios-auto-wrapping-text/...

 

 

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Nov 16, 2019 0