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Stuck in "Preparing Documents" screen

New Here ,
Aug 04, 2016

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    Hello,

I received an email to sign some forms. When I click the link to review and sign it brings me to the Adobe Sign page, but it gets stuck on "Preparing Documents" and never loads anything. I'm using a Mac and I've already tried using a different browser with no luck. Can anyone please help me with this?

Thanks so much.

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Bug Error

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Stuck in "Preparing Documents" screen

New Here ,
Aug 04, 2016

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    Hello,

I received an email to sign some forms. When I click the link to review and sign it brings me to the Adobe Sign page, but it gets stuck on "Preparing Documents" and never loads anything. I'm using a Mac and I've already tried using a different browser with no luck. Can anyone please help me with this?

Thanks so much.

Topics

Bug Error

Views

222

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
LEGEND ,
Aug 06, 2016

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What OS? What browser? Do you have the most up to date version of Flash Player?

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