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Templates Are Gone

New Here ,
Dec 28, 2018

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Typically I find my templates in "For Signature" > Library Templates. I am looking to refresh some old documents so I'm needing to delete old templates and enter new ones. In the past couple of days when I go to For Signature> Library Templates I only see 4 templates (I have many more than that). When I go to send a template for signature they all show up there however in that area I can't delete.

Did I do something that would have made most but not all of my templates not be found in my template library?

Hi Alyssak,

As you are trying to check the templates, please try once to check the templates on the Adobe Sign manage page.

Refer to the steps mentioned below:

- Go to

- Enable the Adobe Sign Manage radio button.

Adobe Sign manage  radio button.JPG

- Then go to Library templates

- Select the template and click on delete option provided on the right-hand side.

Let us know how it goes.

Regards,

Meenakshi

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Templates Are Gone

New Here ,
Dec 28, 2018

Copy link to clipboard

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Typically I find my templates in "For Signature" > Library Templates. I am looking to refresh some old documents so I'm needing to delete old templates and enter new ones. In the past couple of days when I go to For Signature> Library Templates I only see 4 templates (I have many more than that). When I go to send a template for signature they all show up there however in that area I can't delete.

Did I do something that would have made most but not all of my templates not be found in my template library?

Hi Alyssak,

As you are trying to check the templates, please try once to check the templates on the Adobe Sign manage page.

Refer to the steps mentioned below:

- Go to

- Enable the Adobe Sign Manage radio button.

Adobe Sign manage  radio button.JPG

- Then go to Library templates

- Select the template and click on delete option provided on the right-hand side.

Let us know how it goes.

Regards,

Meenakshi

Topics

Bug Error, Questions Need Help

Views

233

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Jan 02, 2019

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Hi Alyssak,

As you are trying to check the templates, please try once to check the templates on the Adobe Sign manage page.

Refer to the steps mentioned below:

- Go to

- Enable the Adobe Sign Manage radio button.

Adobe Sign manage  radio button.JPG

- Then go to Library templates

- Select the template and click on delete option provided on the right-hand side.

Let us know how it goes.

Regards,

Meenakshi

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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