Trial Period Expired, I Upgraded And I Still Can't Access My Files. Please Help!

[The_Factory]

My trial period expired a week ago maybe and I upgraded today. Every time I log in it tells me that my trial has expired and to upgrade even though I did that already. I also already confirmed my email and all of that. Then if I go to send one of my contracts, it gives me an error message and won't let me send.

[AadeshSingh · Accepted solution]

Hi preparti​,

Please drop an email to Adobe Sign accounting team to get the account configured correctly.

Check my private message for the contact details.

Regards,

Aadesh