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Unable to delete sign agreements and templates in my account

New Here ,
Oct 26, 2018

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Hi,

 

I have paid for the monthly subscription to use Adobe Sign. I have created a few sign templates (now dated ones) and I can't seem to find a delete button or anywhere to delete such agreements/templates?

 

I have attached the screenshots below..... HELP PLEASE

 

FireShot Capture 019 - Adobe Document Cloud - https___documentcloud.adobe.com_link_home_.jpg

 

FireShot Capture 020 - Adobe Document Cloud - https___documentcloud.adobe.com_link_home_.jpg

Hi all,

You may change the current view to Dashboard view by clicking on "For Signature" option. Click on "For Signature">select radio button "Adobe Sign Manage"

Here you will see the option to "Delete" when you open any template.

Hope this helps.

Regards,

Akanchha

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Unable to delete sign agreements and templates in my account

New Here ,
Oct 26, 2018

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Hi,

 

I have paid for the monthly subscription to use Adobe Sign. I have created a few sign templates (now dated ones) and I can't seem to find a delete button or anywhere to delete such agreements/templates?

 

I have attached the screenshots below..... HELP PLEASE

 

FireShot Capture 019 - Adobe Document Cloud - https___documentcloud.adobe.com_link_home_.jpg

 

FireShot Capture 020 - Adobe Document Cloud - https___documentcloud.adobe.com_link_home_.jpg

Hi all,

You may change the current view to Dashboard view by clicking on "For Signature" option. Click on "For Signature">select radio button "Adobe Sign Manage"

Here you will see the option to "Delete" when you open any template.

Hope this helps.

Regards,

Akanchha

TOPICS
How to, Manage files

Views

2.9K

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Oct 26, 2018 0
Adobe Employee ,
Oct 31, 2018

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Hi Strivedfm,

Sorry for the delay in response, and thanks for sharing the screenshots.

As mentioned above, that these are the new templates that you haven't been able to delete. So does it happen with the all files listed under the "Recent" tab or just few templates are not showing the delete option?

We suggest you to use a different web browser and sign in on document cloud Adobe Document Cloud

Regards,

Akanchha

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Oct 31, 2018 1
New Here ,
Dec 12, 2018

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I too cannot find a delete option for Templates? I'm a Google Chrome user so please do not ask me to switch from this. Just advise the simple solution please...?

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Dec 12, 2018 0
Adobe Employee ,
Dec 17, 2018

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Hi all,

You may change the current view to Dashboard view by clicking on "For Signature" option. Click on "For Signature">select radio button "Adobe Sign Manage"

Here you will see the option to "Delete" when you open any template.

Hope this helps.

Regards,

Akanchha

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Dec 17, 2018 0
New Here ,
Oct 26, 2019

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So in October 2019 there no "Adobe Sign Manage" thus no way to delete files...docs.JPG

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Oct 26, 2019 0
New Here ,
Oct 31, 2019

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Hey! 

 

I was having the same problem and there is a really simple and stupid solution.

 

From the document cloud main page, click on your avatar in the top right corner, then click Settings.

 

Then 'check' the box that says 'use adobe sign manager' or something like that.

 

And then click save and once you go back to the 'For signature' tab on the left it will look completely different and so much more useful, and you can delete templates for once!

 

WHY does adobe not have this feature active by default? so stupid

 

Any way I hope this helps!

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Oct 31, 2019 3
New Here ,
Nov 02, 2019

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Thank You!! Your right this should be on by default.

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Nov 02, 2019 0
Adobe Employee ,
Dec 24, 2019

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Hi All,

 

Please try the steps provided in the following community thread link to delete the documents/ templates from the Adobe Sign account:

https://community.adobe.com/t5/adobe-sign/delete-archived-document/td-p/10466200

 

Hope the the information helps.

Let us know if you experience any issue.

 

Regards,

Meenakshi

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Dec 24, 2019 0
New Here ,
Mar 24, 2019

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Mar 24, 2019 0
Most Valuable Participant ,
Mar 25, 2019

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You can't delete from Recent, it's just a list of your recent work, not an actual file. Go to the actual location of the file, not the Recent list.

You can click Clear Recent; this won't delete any files but will forget what you recently worked on.

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Mar 25, 2019 1
Most Valuable Participant ,
Mar 25, 2019

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Switch to the Files tab, then find your file, tick the box next to it and scroll down to the end of the panel on the right. That's where you'll find the Delete button.

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Mar 25, 2019 1
Adobe Employee ,
Mar 27, 2019

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Adding on to the "try67" response.

Looking at the screenshot above, seems you have initiated shared review. If you are willing to remove a PDF shared for review, then go to "For Review" tab > Select the PDF file you are willing to remove and click "Delete" at lower left corner.

Thanks,

Akanchha

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Mar 27, 2019 1
New Here ,
Oct 13, 2019

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Hi there, i'm having a similar problem. However there is nothing under the files tab. Infact the files appear under the "For signature tab" where they are listed as archived. Would really appreciate any suggestions from you. thanks

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Oct 13, 2019 0
Adobe Employee ,
Dec 24, 2019

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Hi Northcatia,

 

Sorry for the delay in response. 

 

Please use the steps provided i n the following community link to delete the document from the archived.

https://community.adobe.com/t5/adobe-sign/delete-archived-document/td-p/10466200

 

Let us know if you experience any issue.

 

Regards,

Meenakshi

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Dec 24, 2019 0
New Here ,
Aug 13, 2020

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I can't delete documents that need to be deleted. I can't find the page referenced as the "correct" answer.

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Aug 13, 2020 0