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Unable to view and sign document

New Here ,
Mar 11, 2020

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Hi

I have a document that I need to sign but when I click on the email link, it takes me to the log in page and when I try and login I get error message that my account is deactivated and need to contact support.

Please can some one help, going round in circles

thanks

 

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Unable to view and sign document

New Here ,
Mar 11, 2020

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Hi

I have a document that I need to sign but when I click on the email link, it takes me to the log in page and when I try and login I get error message that my account is deactivated and need to contact support.

Please can some one help, going round in circles

thanks

 

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27

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Mar 11, 2020 0
New Here ,
Mar 11, 2020

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Hi do you have adobe sign account ? or alwayas just be a signer not a sender ?

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Mar 11, 2020 0
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New Here ,
Mar 11, 2020

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Hi

Just a signer, the document is from our company and this is the first time I am accessing this document, I tried to sign up for an account to see if that allow me to view the document but get the account is deactivated error.

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