Uploading a Signed Copy and Replace Signer Options are missing.

[melissastewart34]

Does anyone know how to re-add these options?

[Rijul Raj Khurana]

Hello Melissa,

Is the document sent through MegaSign? Also, can you inbox me document name and sender's email address so that I can quickly check?

Regards,

-Rijul

[melissastewart34 · Accepted solution]

Hello – the option to upload a signed copy seemed to reappear. Perhaps it was a Salesforce glitch. Thank you for your help.

[Jim23451097vizj]

2022 Update: I'm missig the "upload signed copy" as well.  NOT salesforce specific, as I don't sue it,  but 100% an issue if using Safari browser on Mac.  All latest updates and OS installed.

[carlosh35506946]

I'm missing this option as well.  I'm using chrome browser on mac and the "upload signed document" option is gone.  What can I do to get it back?

[MeenakshiNegi]

Hi carlosh35506946,

Thank you for reaching out.

Could you please share the screenshot of the options you get? 

Did you check if the option is unavailable for a particular document?

Thanks,

Meenakshi