Highlighted

Where do I find the password I set on a document?

New Here ,
May 28, 2019

Copy link to clipboard

Copied

I sent out a document for signature but the password I thought I set isn't working.  Can I go into my account and find it?  Where do I go?  thanks.

Topics

Questions Need Help

Views

152

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Where do I find the password I set on a document?

New Here ,
May 28, 2019

Copy link to clipboard

Copied

I sent out a document for signature but the password I thought I set isn't working.  Can I go into my account and find it?  Where do I go?  thanks.

Topics

Questions Need Help

Views

153

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 28, 2019 0
Akki_24 LATEST
Adobe Employee ,
Jul 01, 2019

Copy link to clipboard

Copied

Hi Stevenl,

Sorry for the delay in response. Hoping that you have managed to find the solution by now?

If I understand your issue correctly, you applied the password to protect the document and sent for signature, but now you forgot the password and looking to recover it?

If this is the scenario, then it would be difficult for us to help you recovering your password because Adobe does not keep the passwords. No one keeps the passwords except for you and the people you give them to. Sorry, this is not possible.

If it would have been Digital Signature, and its security password. Then it could have managed, following the steps given here:

"I've forgotten my password for my signature" [LOCKED] 

Thanks,

Akanchha

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 01, 2019 0