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Why does Adobe Sign keep wiping all my info

New Here ,
Feb 14, 2018

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I have long documents to sign (20-50 pages) and it keeps stalling and wiping my info. Is there a way to save the information already there? What can I do to stop it from doing this? It's highly irritating.

Hi Andrielc,

Sorry for the delayed in response.

When you fill the form in Adobe Sign, it generally auto saves the information filled by you.

Please try once to clear the cache and cookies of the browser.

Relaunch the browser and then try to fill the form in Adobe Sign.

Also, try to use some alternate browser on your system.

Let us know if the issue still persists.

Regards,

Meenakshi

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Why does Adobe Sign keep wiping all my info

New Here ,
Feb 14, 2018

Copy link to clipboard

Copied

I have long documents to sign (20-50 pages) and it keeps stalling and wiping my info. Is there a way to save the information already there? What can I do to stop it from doing this? It's highly irritating.

Hi Andrielc,

Sorry for the delayed in response.

When you fill the form in Adobe Sign, it generally auto saves the information filled by you.

Please try once to clear the cache and cookies of the browser.

Relaunch the browser and then try to fill the form in Adobe Sign.

Also, try to use some alternate browser on your system.

Let us know if the issue still persists.

Regards,

Meenakshi

Views

167

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
May 31, 2018

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Hi Andrielc,

Sorry for the delayed in response.

When you fill the form in Adobe Sign, it generally auto saves the information filled by you.

Please try once to clear the cache and cookies of the browser.

Relaunch the browser and then try to fill the form in Adobe Sign.

Also, try to use some alternate browser on your system.

Let us know if the issue still persists.

Regards,

Meenakshi

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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