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You cannot add that email address to your account.

New Here ,
Aug 19, 2016

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One of my users has an account he uses for signing, we would now like to add him to our corp license, but whenever I try to add him I get the notification:

You cannot add that email address to your account.

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Bug Error, Questions Need Help

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You cannot add that email address to your account.

New Here ,
Aug 19, 2016

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One of my users has an account he uses for signing, we would now like to add him to our corp license, but whenever I try to add him I get the notification:

You cannot add that email address to your account.

Topics

Bug Error, Questions Need Help

Views

418

Likes

Translate

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Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 19, 2016 0
Adobe Employee ,
Aug 23, 2016

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Hi garethh80656438 ,

Please visit Support here : Contact Customer Care  , click Still need help? Contact us.

Thank You,

Shivam

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Aug 23, 2016 0
LEGEND ,
Aug 24, 2016

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I had a email address that I used to register Adobe products and services. That email address could not be used for an enterprise sign account until my separate Adobe Acrobat services were removed from that email account. I needed Adobe Technical Support Services to make that account available to the enterprise Adobe sign services.

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Aug 24, 2016 0
Adobe Employee ,
Aug 28, 2016

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HI Gareth,

If you are still facing the issue, then please inbox me the user's email address you are trying to add and your registered email address as well.

Regards,

-Rijul

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Aug 28, 2016 1