le rendu sur substance viewer est impossible, l'application bloque lorsque l'on active le rendu 3D. Y a t'il une manipulation particuliere à effectuer quelque part ?
Bonjour Olivia, I'm sorry this is happening to you. Could you attach the asset you were using to this post. What kind of assets are you dragging into the Viewer(i.e. GLB, FBX, USD, etc). How was it made? Did you make it yourself in Maya or Blender, or did you find this asset online ?
The first time you activate ray tracing it may take a few minutes to get shaders ready. If you wait a few minutes does it begin working? If not, do you get the hang every time or does subsequent renders begin working faster?
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