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Не могу создать файл в облаке

New Here ,
Feb 15, 2019 Feb 15, 2019

Помогите разобраться! Я создаю файл и вылетает ошибка. Не может файл в облаке создать... У кого такое было? Как решить?Снимок экрана (29).png

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Adobe Employee ,
Feb 16, 2019 Feb 16, 2019

Hi Egor,

Sorry that you are unable to create a new document in Adobe XD. I would request you to try the steps mentioned here: - Issue saving xd files to creative cloud and update this discussion with the results.

Thanks,

Atul_Saini

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New Here ,
Feb 17, 2019 Feb 17, 2019

Hi. I have the same issue, I tryied everything that is written in the link above, but didn't help at all, still have this issue! 2019-02-17_13-12-30.png

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Community Expert ,
Feb 18, 2019 Feb 18, 2019

Can you install Adobe Xd on any other machine and try to update file? If the bug will appears again that can say that problem is with your account , if no... that means that problems is in your computer ..may be that can help.

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Adobe Employee ,
Feb 19, 2019 Feb 19, 2019
LATEST

If the solutions provided here did not help, I suggest getting in touch with the tech support team directly using this link Contact Customer Care

Thanks,

Preran

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Community Expert ,
Feb 16, 2019 Feb 16, 2019

That can be some issues with account I think. Can you manage file in cloud?

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