启动photoshop时出现问题(错误代码2192)

Community Beginner ,
Oct 12, 2021 Oct 12, 2021

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pandecheng_0-1634042550932.pngpandecheng_1-1634042568763.png

 

 

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Open and save docs , Product performance

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Adobe Employee ,
Oct 12, 2021 Oct 12, 2021

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Hi there,

 

Sorry to hear about the trouble. Please share a few more details like:

 

  1. The version of XD & OS.
  2. Is this happening with a specific file or multiple files?
  3. Please ensure that you have the latest version of XD and Photoshop.

 

We're here to help, just need more details.

 

Regards

Rishabh

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Community Beginner ,
Oct 12, 2021 Oct 12, 2021

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XD版本:44.1.12.5

操作系统:Windows10,版本:21H1

发生在多个文件上

Photoshop版本:22.5.0.384

目前尝试过以下方法,但是仍无法解决此问题

1.卸载XD重新安装无法解决

2.更新Photoshop版本无法解决

3.卸载Photoshop重新安装无法解决

4.退出creative cloud帐号重新登录无法解决

5.重启电脑无法解决

6.更新Windows10版本无法解决

我在互联网上也发现有与我相同的问题,但是也没有找到解决方法

pandecheng_0-1634084165050.pngpandecheng_1-1634084192482.png

 

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Community Beginner ,
Oct 22, 2021 Oct 22, 2021

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Hello?

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Adobe Employee ,
Oct 25, 2021 Oct 25, 2021

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Hi pandecheng,

 

Thank you for sharing the requested information. I am unable to reproduce the issue at my end. We would like to know if this is happening with all the images on this file or with all the files? Is it possible for you to record a video of your workflow?

 

The latest version of Photoshop is 22.5.1. Could you please try to update Photoshop and let us know if you still face the issue?

 

We'll try our best to help.

 

Thanks,

Harshika

 

 

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