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다른이름으로 저장후 원본 파일 사라짐.

New Here ,
Jun 22, 2021 Jun 22, 2021

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로컬에서 다른이름으로 저장 후 원본 파일 사라짐.

다른이름으로 저장한 파일만 존재.

로컬내 모든 XD 파일 찾아보니 원본 파일 이름을 가진 파일 존재.

원본파일 열면 다른이름으로 저장한 파일명으로 열림.

원본 파일내 작업내용 사라짐.

잠도 못자고 꼬박 2일 작업한 분량임.

해결책이 절실함.

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Adobe Employee ,
Jun 22, 2021 Jun 22, 2021

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Hi there,

 

We are sorry for the trouble. We would like to know if you're able to see the file here: https://assets.adobe.com/cloud-documents

 

We'll try our best to help.

 

Thanks,

Harshika

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New Here ,
Jun 22, 2021 Jun 22, 2021

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여기에 올렸습니다.

https://assets.adobe.com/id/urn:aaid:sc:AP:61828446-9fe7-4b1b-9bf0-9939244df0c6?view=difolder

 

원본 파일을 열면 새파일이 열리기 때문에

생각해보니 바로가기일것 같습니다.

기존 파일을 열어 검색해본 캡쳐이미지도 넣었습니다.

 

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Adobe Employee ,
Jul 06, 2021 Jul 06, 2021

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Hi 2mjay ,

 

Thanks for sharing the info. I am not able to see the file from the link you shared. It gives me an error: unable to load assets.

 

Are you still experiencing the issue? Are you able to open the file from the link I shared in my previous post?

 

Thanks,

Harshika

 

 

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