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86 Error in Adobe XD

New Here ,
Dec 20, 2022 Dec 20, 2022

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Hello,

I have problems with my adobe xd files I get an error when trying to open them I get error 86 and I don't know how I can fix them since the new files that I am making are also being damaged with the same error. Can anyone please help?

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Community Expert ,
Dec 20, 2022 Dec 20, 2022

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@Haris Saleem 

 

Hi

Since your question is about Adobe XD, I have moved this from the Using the Community forum where you posted.

~ Jane

 

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Adobe Employee ,
Dec 20, 2022 Dec 20, 2022

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Hi @Haris Saleem,

 

We are sorry to hear you are having trouble opening the XD file. Would you mind telling us if they are cloud files or local files? Please ensure you're logged in with the right Adobe ID from which you have created the file.

 

When was the last time you were able to open the files?

 

We will try our best to investigate the issue.

 

Thanks,

Harshika

 

 

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New Here ,
Dec 21, 2022 Dec 21, 2022

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I have a local file of source. Yes, I opened the same Adobe ID.

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Adobe Employee ,
Dec 26, 2022 Dec 26, 2022

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Thank you for sharing the XD file with me over a private message. I have requested some more info over a PM. Please check, and I will try my best to share the file with the team for investigation.

 

Thanks,

Harshika

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