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Adobe fonts missing in XD

perrybrus
Advisor ,
Oct 19, 2018 Oct 19, 2018

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When I install a font from the My Adobe fonts UI they show up in the font list in PS, ID and Illu but not XD. Yet another XD font issue in addition to the ones we already have. OS is W10.

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correct answers 3 Correct answers

ytuiuregniub
New Here , Feb 01, 2019 Feb 01, 2019

I'm also facing this issue in XD (15.0.12.8) with both local and Typekit fonts, but have a workaround.

XD seems to ignore any font not physically located in the Windows/Fonts folder.  If you're using a font manager, those fonts probably won't be available unless you manually copy the fonts over to %windir%\fonts and then restart XD.

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Roxanne5E81
New Here , Jun 28, 2021 Jun 28, 2021

I went through the online chat help.  I had to quit XD, go to fonts.adobe.com.  Sign in, if not signed in.  In upper right corner choose "My Adobe fonts".  search in the search bar for what font I wanted.   And had to activate each one of them.  Then when I restarted XD, the fonts were available.  What a pain. 

 

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Rishabh_Tiwari Adobe Employee
Adobe Employee , Jul 04, 2021 Jul 04, 2021

Hi there,

 

We're so sorry to hear about the trouble. If you've installed fonts using a font manager such as FontBase

  • In FontBase, select Settings (it should be a vertical ellipsis "…") 
  • Change the Root folder location to "C:/FontBase" (or C:\FontBase — not sure if it's front or backslash)

You can also try the suggestions shared here https://helpx.adobe.com/fonts/user-guide.html/fonts/kb/troubleshoot-font-activation.ug.html

 

Regards

Rishabh

 

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replies 55 Replies 55
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Vlad222566244ivr
New Here ,
Dec 21, 2021 Dec 21, 2021

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In Response To HARSHIKA_VERMA

Hi!

Use version XD 45.1.62.3, Win10 Pro.

The problem repeats itself 😞

Help!

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defaultv2oqqn9ly5up
New Here ,
Mar 15, 2022 Mar 15, 2022

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In Response To Vlad222566244ivr

Same!

SO frustrating!

Hope this bug gets fixed soon!

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Elijh226267363pjp
New Here ,
Jul 24, 2022 Jul 24, 2022

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Had the same issue. Because I wasn't logged in on Adobe fonts page, none of the fonts showed up in XD. All I had to do was log in and check my fonts under the manage tab to make sure they were on, then restart XD and they showed up.

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Jane needs help
Explorer ,
Sep 12, 2022 Sep 12, 2022

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I have the same issue but I'm on a Mac!! I'm not seeing any fixes for a mac.

 

It keeps happening...

 

and fonts that have been installed will somehow become uninstalled....I'll uninstall multiple fonts just to get one new one up...often,

it leads to constantly resyncing the fonts, over and over again, with multiple restarts, which can take an entire afternoon to finally take. 

 

 

 

Mac OS 12.4

Creative Cloud 5.8.0.592

Adobe XD Version 54.0.5 x64 Creative Cloud Sync 5.17.0.35

 

Here are the fixes I've tried: 

1. closing and reopening XD

2. restarting the computer

 

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Davidj Prod
Community Beginner ,
Sep 13, 2022 Sep 13, 2022

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In Response To Jane needs help

It's sad, 4 years passed, and the problem persists.

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Davidj Prod
Community Beginner ,
Oct 26, 2022 Oct 26, 2022

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I finally solved the problem. It was a problem with windows font cahe, which was disabled, to load fonts faster in nexus font.
I activated, and I stopped having the problem in syncing the fonts with the cloud.


What I did was the following:

 

WIN + R
and in the field type: services.msc

after that you need to find the windows font caching service and enable it.
Sorted out 🙂
I hope it helps 😉

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