We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.
Copy link to clipboard
I'm trying to open a support ticket from the admin console and it want the adobe product name to be able to create the ticket. No search feature. I specify XD or Adobe XD and they are all invalid.
What is the appropriate product name to allow me to get past that frame to open a support ticket?
Sorry to hear about the trouble. Please try entering Adobe Creative Cloud and check if you are able to select the product. For more information, please refer to this article: https://helpx.adobe.com/in/enterprise/admin-guide.html/in/enterprise/using/support-for-enterprise.ug...
Feel free to reach out if you need any further assistance.
" Adobe Creative Cloud" or any combination is not an option. That is part of my point, nothing works!