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adobe xd 2019 version 19.2.22.3 not working properly

New Here ,
Jun 12, 2019 Jun 12, 2019

I know my Question is sound silly but I am very new to adobe xd. I just have installed adobe xd latest version but it is not working properly, I mean when I am in the middle of doing something xd behave strangely (like ctrl + Z , Ctrl + S don't work and Hand icon does not show up when I press spacebar) but when I switch to other tab using alt+ tab and then come back to my project everything worked just fine.. I don't what is the problem because adobe xd 2018 version worked just fine but xd latest version is not working properly .it just got stuck when I am in the middle of doing something. I don't know whether its problem with my pc or whatsoever. I have searched online but nothing worked out for me. It will be really appreciable if you help me out. Thanks in advance

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Adobe Employee ,
Jun 12, 2019 Jun 12, 2019

Hi Muhammad,

Welcome to the Adobe XD Forum. We're sorry for the trouble that you're facing with the keyboard shortcuts.

Please try the steps mentioned here [Win10] Application stops responding (keyboard) – Adobe XD Feedback : Feature Requests & Bugs by Nina Ramos.

Please update this discussion in case you need further assistance.

Thanks,

Harshika

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Community Expert ,
Jun 12, 2019 Jun 12, 2019
LATEST

Reinstalling also help. After un installing reboot your machine.

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