Adobe XD 35.0.12 keeps crashing whenever i open a xd file

Report · Nov 20, 2020

Adobe XD 35.0.12 keeps crashing whenever I open an xd file so it never letting me work on any file, i am running this on Mac OS Big Sur

Report · Nov 20, 2020

Hi Pat,

Sorry to hear about the trouble. We'll need to investigate this so please collect and share system logs by following the steps shared here: https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

I'd also request you to try re-installing XD and check how it works.

Regards

Rishabh

Adobe Community