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Adobe XD 45.1 crashes on launch on windows 11

New Here ,
Nov 22, 2021 Nov 22, 2021

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Hi!
Yesterday I noticed a very unpleasant fact. I can't start Adobe XD because the application closes after a few seconds.

I've already tried a clean install:
https://helpx.adobe.com/ca/xd/kb/xd-crashes-when-launched-on-Windows.html
It didn't help me 😞

Please help me, I need Adobe XD to work very urgently.

____
Event ViewerError:

Faulting application name: XD.exe, version: 45.1.62.3, time stamp: 0x627074da
Faulting module name: twinapi.appcore.dll, version: 10.0.22000.318, time stamp: 0x773eea87
Exception code: 0xc000027b
Fault offset: 0x000000000010a824
Faulting process id: 0x24c8
Faulting application start time: 0x01d7e008ed5a78e3
Faulting application path: C:\Program Files\WindowsApps\Adobe.CC.XD_45.1.62.3_x64__adky2gkssdxte\XD.exe
Faulting module path: C:\WINDOWS\SYSTEM32\twinapi.appcore.dll
Report Id: dee2e64d-647b-4ce6-ba73-0477ce11a632
Faulting package full name: Adobe.CC.XD_45.1.62.3_x64__adky2gkssdxte
Faulting package-relative application ID: App

 

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TOPICS
Crash on windows , Product performance

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Adobe Employee ,
Nov 24, 2021 Nov 24, 2021

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Hi Vitalii Bilous,

 

We are sorry to hear you are unable to launch XD and thanks for trying the steps in the article. We would request you to please check if there are any pending updates to your graphic drivers.

 

Have you tried reinstalling XD? If nothing worked, please try creating a new user profile and let us know if that helps.

 

Thanks,

Harshika

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New Here ,
Nov 29, 2021 Nov 29, 2021

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Hi, I've tried reinstalling Adobe XD , I've also tried quitting the profile, tried entering a new profile, cleaned all the folders and reinstalled again. Support told me that there is no full support for Adobe XD on Windiws 11 yet, in the end, I decided to go back to Windows 10 😞

Thanks,

Vitalii

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