Adobe XD 49 not showing up in Creative Cloud app for insall/update

New Here ,
Mar 28, 2022 Mar 28, 2022

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Our users can only download/install XD 48.0.12 from the CC app but they need 49. We can deploy 49 in a separate package but why can't users self-install? Thanks!

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Adobe Community Professional ,
Mar 28, 2022 Mar 28, 2022

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I'm not that familar with deplying issues, but do they have the minimum system requirements for it? https://helpx.adobe.com/xd/system-requirements.html

 

For the quickest resolution, I suggest you contact Adobe tech support as this a user-based help forum, and Adobe employees do not always read and respond to everything here.


— Adobe Certified Expert & Instructor at Noble Desktop | Web Developer, Designer, InDesign Scriptor

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New Here ,
Mar 29, 2022 Mar 29, 2022

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Greetings, Thanks. I'm using this forum because I'm curious if others are seeing XD 49.x availabe in their CC apps, like you for example. 🙂 Our computers far exceed the requirments but the "latest" XD is not available in the CC app across the board in a number of package styles / environments. I'll contact support. Thanks

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