Adobe XD - Can't download plugins (disconnected from the internet)

[BFM Spare]

I've seen multiple other posts since 2020 on this but I am still facing this issue and I can't seem to resolve it. 

1. I have an active internet connection

2. My files can be saved to Cloud 

3. Plugins cannot be installed nor updated - it throws an error (disconnected from the internet)

I've tried the following but no avail. It's been months now and I desperately need a fix!

1. logout/ login

2. Reinstall

3. Updated to latest version of XD

My system: Windows 10

[Ares Hovhannesyan]

Please try to use Contat Us icon from XD Plugins & Integrations To Automate Workflows | Adobe XD 

Did you try to use  Creative Cloud Cleaner Tool to solve installation issues
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html