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I have logged out and back into CC and rebooted my pc ..nothing worjs
I have adobe enterprisse with my work and it includes xd which i have been using for years
Thank you for reaching out and sorry to hear you're having trouble using Adobe XD. Would you mind trying the steps mentioned in this article: https://community.adobe.com/t5/adobe-xd/solved-can-t-verify-my-subscription-status-windows/td-p/1061...? Let us know if that helps.
We are sorry for the trouble. We would like to follow up on your issue. Are you able to resolve the issue by following the steps shared by our Product team?
Please feel free to update the discussion if you need further assistance.
We would be happy to help.