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ADOBE XD CANNOT VERIFY MY SUBSCRIPTION

New Here ,
May 05, 2022 May 05, 2022

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I have logged out and back into CC and rebooted my pc ..nothing worjs

I have adobe enterprisse with my work and it includes xd which i have been using for years

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Adobe Employee ,
May 05, 2022 May 05, 2022

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Hi there,

 

Thank you for reaching out and sorry to hear you're having trouble using Adobe XD. Would you mind trying the steps mentioned in this article: https://community.adobe.com/t5/adobe-xd/solved-can-t-verify-my-subscription-status-windows/td-p/1061...? Let us know if that helps.

 

Thanks,

Madhumati

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Adobe Employee ,
May 10, 2022 May 10, 2022

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LATEST

Hi parissa2432587345d4,

 

We are sorry for the trouble. We would like to follow up on your issue. Are you able to resolve the issue by following the steps shared by our Product team? 

 

Please feel free to update the discussion if you need further assistance.

 

We would be happy to help.

 

Thanks,

Harshika

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