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0

Adobe XD Causing Kernel Crash. Help Please!

New Here ,
Jul 05, 2018 Jul 05, 2018

I have macOS High Sierra Version 10.13.5 and am running it on a iMac (Retina 5k, 27-inch, 2017)

It has caused my computer to restart 3 times in the last hour since running XD. Is anyone able to help me understand a possible cause from reading the crash report?

Thank you!

This is the Crash Report

Anonymous UUID:       3F16B842-519F-64FA-B8B0-68FDCA03721E

Thu Jul  5 14:54:32 2018

*** Panic Report ***

panic(cpu 4 caller 0xffffff8001987d3d): Kernel trap at 0xffffff80018ec6b3, type 0=divide error, registers:

CR0: 0x0000000080010033, CR2: 0x0000000125ca4040, CR3: 0x00000005bece0132, CR4: 0x00000000003627e0

RAX: 0x00000000047a1f12, RBX: 0xffffff80543a7ed0, RCX: 0x0000000000729cb5, RDX: 0x0000000000000000

RSP: 0xffffffa3ecfebd60, RBP: 0xffffffa3ecfebd70, RSI: 0x0000000000000023, RDI: 0xffffff8075af41d0

R8:  0x0000000000000023, R9:  0x0000000002549160, R10: 0x0000000000000000, R11: 0x0000000125ca4000

R12: 0x0000000000000000, R13: 0x00000000000f0000, R14: 0x0000000000000000, R15: 0x0000000125ca4000

RFL: 0x0000000000010246, RIP: 0xffffff80018ec6b3, CS:  0x0000000000000008, SS:  0x0000000000000000

Fault CR2: 0x0000000125ca4040, Error code: 0x0000000000000000, Fault CPU: 0x4, PL: 0, VF: 0

Backtrace (CPU 4), Frame : Return Address

0xffffffa3ecfeb810 : 0xffffff800186d166

0xffffffa3ecfeb860 : 0xffffff8001995824

0xffffffa3ecfeb8a0 : 0xffffff8001987b10

0xffffffa3ecfeb920 : 0xffffff800181f180

0xffffffa3ecfeb940 : 0xffffff800186cbdc

0xffffffa3ecfeba70 : 0xffffff800186c99c

0xffffffa3ecfebad0 : 0xffffff8001987d3d

0xffffffa3ecfebc50 : 0xffffff800181f180

0xffffffa3ecfebc70 : 0xffffff80018ec6b3

0xffffffa3ecfebd70 : 0xffffff80018efcfc

0xffffffa3ecfebf10 : 0xffffff80019880a2

0xffffffa3ecfebfa0 : 0xffffff800181f092

BSD process name corresponding to current thread: Adobe XD

Mac OS version:

17F77

Kernel version:

Darwin Kernel Version 17.6.0: Tue May  8 15:22:16 PDT 2018; root:xnu-4570.61.1~1/RELEASE_X86_64

Kernel UUID: CC1699EE-71B5-3AF1-AAA3-6DBD16222B92

Kernel slide:     0x0000000001600000

Kernel text base: 0xffffff8001800000

__HIB  text base: 0xffffff8001700000

System model name: iMac18,3 (Mac-BE088AF8C5EB4FA2)

System uptime in nanoseconds: 4272605122481

last loaded kext at 245881291917: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f884eb000, size 69632)

last unloaded kext at 388980920207: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f884eb000, size 61440)

loaded kexts:

com.apple.filesystems.smbfs 3.2.3

com.apple.driver.AppleTopCaseHIDEventDriver 133

com.apple.driver.AppleMikeyHIDDriver 131

com.apple.driver.AudioAUUC 1.70

com.apple.driver.ApplePlatformEnabler 2.7.0d0

com.apple.driver.AGPM 110.23.37

com.apple.driver.X86PlatformShim 1.0.0

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleHDA 281.52

com.apple.driver.AppleUpstreamUserClient 3.6.5

com.apple.kext.AMDFramebuffer 1.6.6

com.apple.kext.AMDRadeonX4000 1.6.6

com.apple.driver.AppleGraphicsDevicePolicy 3.18.52

com.apple.AGDCPluginDisplayMetrics 3.18.52

com.apple.driver.AppleHV 1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.iokit.IOBluetoothSerialManager 6.0.6f2

com.apple.driver.pmtelemetry 1

com.apple.driver.AppleIntelKBLGraphics 10.3.4

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleIntelPCHPMC 2.0.1

com.apple.kext.AMD9500Controller 1.6.6

com.apple.driver.eficheck 1

com.apple.iokit.BroadcomBluetooth20703USBTransport 6.0.6f2

com.apple.driver.AppleGFXHDA 100.1.10

com.apple.driver.AppleSMCLMU 211

com.apple.driver.AppleMCCSControl 1.5.5

com.apple.driver.AppleIntelKBLGraphicsFramebuffer 10.3.4

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleThunderboltIP 3.1.1

com.apple.filesystems.hfs.kext 407.50.6

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.BootCache 40

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.AppleSystemPolicy 1.0

com.apple.filesystems.apfs 748.51.0

com.apple.driver.AppleSDXC 1.7.6

com.apple.iokit.AppleBCM5701Ethernet 10.3.1

com.apple.driver.AirPort.BrcmNIC 1241.31.1a9

com.apple.driver.AppleAHCIPort 329.50.2

com.apple.driver.AppleACPIButtons 6.1

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 6.1

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 183

com.apple.security.TMSafetyNet 8

com.apple.security.quarantine 3

com.apple.driver.AppleHIDKeyboard 205

com.apple.driver.AppleMultitouchDriver 1404.4

com.apple.driver.AppleInputDeviceSupport 1404.3

com.apple.driver.AppleHSBluetoothDriver 133

com.apple.driver.IOBluetoothHIDDriver 6.0.6f2

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 281.52

com.apple.kext.OSvKernDSPLib 526

com.apple.kext.AMDRadeonX4200HWLibs 1.0

com.apple.kext.AMDRadeonX4000HWServices 1.6.6

com.apple.driver.AppleGraphicsControl 3.18.52

com.apple.iokit.IOAVBFamily 680.2

com.apple.plugin.IOgPTPPlugin 680.15

com.apple.driver.AppleSSE 1.0

com.apple.iokit.IOSerialFamily 11

com.apple.driver.AppleSMBusPCI 1.0.14d1

com.apple.AppleGPUWrangler 3.18.52

com.apple.driver.AppleHDAController 281.52

com.apple.iokit.IOHDAFamily 281.52

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 6.0.6f2

com.apple.iokit.IOBluetoothHostControllerUSBTransport 6.0.6f2

com.apple.iokit.IOBluetoothHostControllerTransport 6.0.6f2

com.apple.iokit.IOBluetoothFamily 6.0.6f2

com.apple.iokit.IOAudioFamily 206.5

com.apple.vecLib.kext 1.2.0

com.apple.iokit.IONDRVSupport 519.19

com.apple.driver.AppleSMBusController 1.0.18d1

com.apple.iokit.IOAcceleratorFamily2 378.18.1

com.apple.iokit.IOSurface 211.12

com.apple.kext.AMDSupport 1.6.6

com.apple.AppleGraphicsDeviceControl 3.18.52

com.apple.iokit.IOGraphicsFamily 519.19

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 6.0.0d8

com.apple.driver.usb.networking 5.0.0

com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2

com.apple.filesystems.hfs.encodings.kext 1

com.apple.driver.AppleThunderboltDPInAdapter 5.5.4

com.apple.driver.AppleThunderboltDPAdapterFamily 5.5.4

com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.3

com.apple.driver.AppleHPM 3.1.3

com.apple.driver.AppleIntelLpssI2CController 3.0.60

com.apple.driver.AppleIntelLpssDmac 3.0.60

com.apple.driver.AppleThunderboltNHI 4.7.2

com.apple.iokit.IOThunderboltFamily 6.7.8

com.apple.iokit.IOEthernetAVBController 1.1.0

com.apple.iokit.IONVMeFamily 2.1.0

com.apple.iokit.IO80211Family 1200.12.2

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.driver.corecapture 1.0.4

com.apple.driver.AppleIntelLpssI2C 3.0.60

com.apple.driver.usb.AppleUSBHostPacketFilter 1.0

com.apple.iokit.IOUSBFamily 900.4.1

com.apple.iokit.IOAHCIFamily 288

com.apple.driver.usb.AppleUSBXHCIPCI 1.2

com.apple.driver.usb.AppleUSBXHCI 1.2

com.apple.driver.AppleEFINVRAM 2.1

com.apple.driver.AppleEFIRuntime 2.1

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.DiskImages 480.60.1

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleEffaceableStorage 1.0

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleUSBTDM 439.60.2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.iokit.IOUSBMassStorageDriver 140.50.3

com.apple.iokit.IOSCSIBlockCommandsDevice 404.30.2

com.apple.iokit.IOSCSIArchitectureModelFamily 404.30.2

com.apple.iokit.IOStorageFamily 2.1

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.KernelRelayHost 1

com.apple.iokit.IOUSBHostFamily 1.2

com.apple.driver.usb.AppleUSBCommon 1.0

com.apple.driver.AppleBusPowerController 1.0

com.apple.driver.AppleSEPManager 1.0.1

com.apple.driver.IOSlaveProcessor 1

com.apple.iokit.IOReportFamily 31

com.apple.iokit.IOTimeSyncFamily 680.15

com.apple.iokit.IONetworkingFamily 3.4

com.apple.driver.AppleACPIPlatform 6.1

com.apple.driver.AppleSMC 3.1.9

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.Libm 1

com.apple.kec.corecrypto 1.0

EOF

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correct answers 1 Correct answer

Adobe Employee , Jul 09, 2018 Jul 09, 2018

Icbonesy, could you please contact our customer support using this link: - Contact Customer Care for 1:1 support on this issue?

Please let us know in case you need further assistance.

Thanks,

Atul_Saini

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New Here ,
Jul 05, 2018 Jul 05, 2018

Here is a second Crash Report that just happened now:

Anonymous UUID:       3F16B842-519F-64FA-B8B0-68FDCA03721E

Thu Jul  5 15:31:46 2018

*** Panic Report ***

panic(cpu 4 caller 0xffffff8012987d3d): Kernel trap at 0xffffff80128ec6b3, type 0=divide error, registers:

CR0: 0x0000000080010033, CR2: 0x0000000155ba62f0, CR3: 0x00000003f20bb048, CR4: 0x00000000003627e0

RAX: 0x0000000004967c84, RBX: 0xffffff80651a9160, RCX: 0x00000000007572da, RDX: 0x0000000000000000

RSP: 0xffffffa3fe543d60, RBP: 0xffffffa3fe543d70, RSI: 0x0000000000000023, RDI: 0xffffff806e48bbf8

R8:  0x0000000000000023, R9:  0x0000000005b17a20, R10: 0x0000000000000000, R11: 0x0000000155ba6000

R12: 0x0000000000000000, R13: 0x00000000000f0000, R14: 0x0000000000000000, R15: 0x0000000155ba6000

RFL: 0x0000000000010246, RIP: 0xffffff80128ec6b3, CS:  0x0000000000000008, SS:  0x0000000000000000

Fault CR2: 0x0000000155ba62f0, Error code: 0x0000000000000000, Fault CPU: 0x4, PL: 0, VF: 0

Backtrace (CPU 4), Frame : Return Address

0xffffffa3fe543810 : 0xffffff801286d166

0xffffffa3fe543860 : 0xffffff8012995824

0xffffffa3fe5438a0 : 0xffffff8012987b10

0xffffffa3fe543920 : 0xffffff801281f180

0xffffffa3fe543940 : 0xffffff801286cbdc

0xffffffa3fe543a70 : 0xffffff801286c99c

0xffffffa3fe543ad0 : 0xffffff8012987d3d

0xffffffa3fe543c50 : 0xffffff801281f180

0xffffffa3fe543c70 : 0xffffff80128ec6b3

0xffffffa3fe543d70 : 0xffffff80128efcfc

0xffffffa3fe543f10 : 0xffffff80129880a2

0xffffffa3fe543fa0 : 0xffffff801281f092

BSD process name corresponding to current thread: Adobe XD

Mac OS version:

17F77

Kernel version:

Darwin Kernel Version 17.6.0: Tue May  8 15:22:16 PDT 2018; root:xnu-4570.61.1~1/RELEASE_X86_64

Kernel UUID: CC1699EE-71B5-3AF1-AAA3-6DBD16222B92

Kernel slide:     0x0000000012600000

Kernel text base: 0xffffff8012800000

__HIB  text base: 0xffffff8012700000

System model name: iMac18,3 (Mac-BE088AF8C5EB4FA2)

System uptime in nanoseconds: 805152840463

last loaded kext at 246698270493: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f938a2000, size 69632)

last unloaded kext at 326490457102: com.apple.driver.AppleIntelLpssGspi 3.0.60 (addr 0xffffff7f95543000, size 45056)

loaded kexts:

com.apple.filesystems.smbfs 3.2.3

com.apple.driver.AppleTopCaseHIDEventDriver 133

com.apple.driver.AppleMikeyHIDDriver 131

com.apple.driver.AudioAUUC 1.70

com.apple.filesystems.autofs 3.0

com.apple.driver.AGPM 110.23.37

com.apple.driver.ApplePlatformEnabler 2.7.0d0

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AppleHDA 281.52

com.apple.driver.AppleUpstreamUserClient 3.6.5

com.apple.kext.AMDFramebuffer 1.6.6

com.apple.kext.AMDRadeonX4000 1.6.6

com.apple.driver.AppleGraphicsDevicePolicy 3.18.52

com.apple.AGDCPluginDisplayMetrics 3.18.52

com.apple.driver.AppleHV 1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.iokit.IOBluetoothSerialManager 6.0.6f2

com.apple.driver.AppleIntelKBLGraphics 10.3.4

com.apple.driver.pmtelemetry 1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleIntelPCHPMC 2.0.1

com.apple.kext.AMD9500Controller 1.6.6

com.apple.driver.eficheck 1

com.apple.iokit.BroadcomBluetooth20703USBTransport 6.0.6f2

com.apple.driver.AppleGFXHDA 100.1.10

com.apple.driver.AppleMCCSControl 1.5.5

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleIntelKBLGraphicsFramebuffer 10.3.4

com.apple.driver.AppleSMCLMU 211

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleThunderboltIP 3.1.1

com.apple.filesystems.hfs.kext 407.50.6

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.BootCache 40

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.AppleSystemPolicy 1.0

com.apple.filesystems.apfs 748.51.0

com.apple.driver.AppleSDXC 1.7.6

com.apple.iokit.AppleBCM5701Ethernet 10.3.1

com.apple.driver.AirPort.BrcmNIC 1241.31.1a9

com.apple.driver.AppleAHCIPort 329.50.2

com.apple.driver.AppleACPIButtons 6.1

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 6.1

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 183

com.apple.security.TMSafetyNet 8

com.apple.security.quarantine 3

com.apple.driver.AppleHIDKeyboard 205

com.apple.driver.AppleMultitouchDriver 1404.4

com.apple.driver.AppleInputDeviceSupport 1404.3

com.apple.driver.AppleHSBluetoothDriver 133

com.apple.driver.IOBluetoothHIDDriver 6.0.6f2

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 281.52

com.apple.kext.OSvKernDSPLib 526

com.apple.kext.AMDRadeonX4200HWLibs 1.0

com.apple.kext.AMDRadeonX4000HWServices 1.6.6

com.apple.driver.AppleGraphicsControl 3.18.52

com.apple.iokit.IOAVBFamily 680.2

com.apple.plugin.IOgPTPPlugin 680.15

com.apple.driver.AppleSSE 1.0

com.apple.iokit.IOSerialFamily 11

com.apple.driver.AppleHDAController 281.52

com.apple.iokit.IOHDAFamily 281.52

com.apple.AppleGPUWrangler 3.18.52

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 6.0.6f2

com.apple.iokit.IOBluetoothHostControllerUSBTransport 6.0.6f2

com.apple.iokit.IOBluetoothHostControllerTransport 6.0.6f2

com.apple.iokit.IOBluetoothFamily 6.0.6f2

com.apple.iokit.IOAudioFamily 206.5

com.apple.vecLib.kext 1.2.0

com.apple.iokit.IONDRVSupport 519.19

com.apple.driver.AppleSMBusController 1.0.18d1

com.apple.driver.AppleSMBusPCI 1.0.14d1

com.apple.kext.AMDSupport 1.6.6

com.apple.AppleGraphicsDeviceControl 3.18.52

com.apple.iokit.IOAcceleratorFamily2 378.18.1

com.apple.iokit.IOSurface 211.12

com.apple.iokit.IOGraphicsFamily 519.19

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 6.0.0d8

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.filesystems.hfs.encodings.kext 1

com.apple.driver.usb.networking 5.0.0

com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2

com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.3

com.apple.driver.AppleThunderboltDPInAdapter 5.5.4

com.apple.driver.AppleThunderboltDPAdapterFamily 5.5.4

com.apple.driver.AppleHPM 3.1.3

com.apple.driver.AppleIntelLpssI2CController 3.0.60

com.apple.driver.AppleIntelLpssDmac 3.0.60

com.apple.driver.AppleThunderboltNHI 4.7.2

com.apple.iokit.IOThunderboltFamily 6.7.8

com.apple.iokit.IOEthernetAVBController 1.1.0

com.apple.iokit.IONVMeFamily 2.1.0

com.apple.iokit.IO80211Family 1200.12.2

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.driver.corecapture 1.0.4

com.apple.driver.AppleIntelLpssI2C 3.0.60

com.apple.driver.usb.AppleUSBHostPacketFilter 1.0

com.apple.iokit.IOUSBFamily 900.4.1

com.apple.iokit.IOAHCIFamily 288

com.apple.driver.usb.AppleUSBXHCIPCI 1.2

com.apple.driver.usb.AppleUSBXHCI 1.2

com.apple.driver.AppleEFINVRAM 2.1

com.apple.driver.AppleEFIRuntime 2.1

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.DiskImages 480.60.1

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleEffaceableStorage 1.0

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleUSBTDM 439.60.2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.iokit.IOUSBMassStorageDriver 140.50.3

com.apple.iokit.IOSCSIBlockCommandsDevice 404.30.2

com.apple.iokit.IOSCSIArchitectureModelFamily 404.30.2

com.apple.iokit.IOStorageFamily 2.1

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.KernelRelayHost 1

com.apple.iokit.IOUSBHostFamily 1.2

com.apple.driver.usb.AppleUSBCommon 1.0

com.apple.driver.AppleBusPowerController 1.0

com.apple.driver.AppleSEPManager 1.0.1

com.apple.driver.IOSlaveProcessor 1

com.apple.iokit.IOReportFamily 31

com.apple.iokit.IOTimeSyncFamily 680.15

com.apple.iokit.IONetworkingFamily 3.4

com.apple.driver.AppleACPIPlatform 6.1

com.apple.driver.AppleSMC 3.1.9

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.Libm 1

com.apple.kec.corecrypto 1.0

EOF

Model: iMac18,3, BootROM IM183.0158.B00, 4 processors, Intel Core i7, 4.2 GHz, 32 GB, SMC 2.41f1

Graphics: Radeon Pro 575, Radeon Pro 575, PCIe

Memory Module: BANK 0/DIMM0, 8 GB, DDR4, 2400 MHz, 0x802C, 0x3841544631473634485A2D324733423220202020

Memory Module: BANK 0/DIMM1, 8 GB, DDR4, 2400 MHz, 0x802C, 0x3841544631473634485A2D324733423220202020

Memory Module: BANK 1/DIMM0, 8 GB, DDR4, 2400 MHz, 0x802C, 0x3841544631473634485A2D324733423220202020

Memory Module: BANK 1/DIMM1, 8 GB, DDR4, 2400 MHz, 0x802C, 0x3841544631473634485A2D324733423220202020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x16F), Broadcom BCM43xx 1.0 (7.77.37.31.1a9)

Bluetooth: Version 6.0.6f2, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

USB Device: USB 3.0 Bus

USB Device: G-DRIVE mobile USB-C

USB Device: Bluetooth USB Host Controller

USB Device: FaceTime HD Camera (Built-in)

Thunderbolt Bus: iMac, Apple Inc., 33.1

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Adobe Employee ,
Jul 05, 2018 Jul 05, 2018

Hi Icbonesy,

Thanks for sharing the crash report and sorry for the inconvenience that it has caused to you. Could you please share the version of Adobe XD that you are using so that we may take it further.

Thanks,

Atul_Saini

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New Here ,
Jul 05, 2018 Jul 05, 2018

I'm on the most recent version of XD and also tried downgrading to the previous version of XD and it also caused the computer to crash.

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Adobe Employee ,
Jul 09, 2018 Jul 09, 2018
LATEST

Icbonesy, could you please contact our customer support using this link: - Contact Customer Care for 1:1 support on this issue?

Please let us know in case you need further assistance.

Thanks,

Atul_Saini

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