Adobe XD closes when try to open a new project.

[paolaa92416891]

I want to open a new project and the application closes. I have restarted the ordered and the same. It is updated. I do not know what else to do.

[HARSHIKA_VERMA · Accepted solution]

Hi Paolaa,

Sorry to hear you are unable to open Adobe XD. We would like to confirm if you've tried the steps suggested here: https://community.adobe.com/t5/adobe-xd/troubleshooting-adobe-xd-crashes-white-screen-on-launch-on-w...

If so, and it didn't work, We would request you to please share the screenshot of your About XD info page and the OS you are using. We will try our best to help. 

Thanks,

Harshika