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Adobe XD closes when try to open a new project.

New Here ,
Jun 10, 2021 Jun 10, 2021

I want to open a new project and the application closes. I have restarted the ordered and the same. It is updated. I do not know what else to do.

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correct answers 1 Correct answer

Adobe Employee , Jun 10, 2021 Jun 10, 2021

Hi Paolaa,

 

Sorry to hear you are unable to open Adobe XD. We would like to confirm if you've tried the steps suggested here: https://community.adobe.com/t5/adobe-xd/troubleshooting-adobe-xd-crashes-white-screen-on-launch-on-windows-10/td-p/10602095

 

If so, and it didn't work, We would request you to please share the screenshot of your About XD info page and the OS you are using. We will try our best to help. 

 

Thanks,

Harshika

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Adobe Employee ,
Jun 10, 2021 Jun 10, 2021
LATEST

Hi Paolaa,

 

Sorry to hear you are unable to open Adobe XD. We would like to confirm if you've tried the steps suggested here: https://community.adobe.com/t5/adobe-xd/troubleshooting-adobe-xd-crashes-white-screen-on-launch-on-w...

 

If so, and it didn't work, We would request you to please share the screenshot of your About XD info page and the OS you are using. We will try our best to help. 

 

Thanks,

Harshika

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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