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Adobe XD crashes after opening a document

New Here ,
Nov 03, 2021 Nov 03, 2021

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I've been through the whole community searching for a way I can fix my Adobe XD. (Windows 11)

 

-Every time I Startup Adobe XD and decide to open a document new or old it takes 2 - 3 seconds before crashing without any error codes.

 

XD version (45.0.62)

Windows version (4.8 Windows 11 Home)

 

are there any solutions to this problem?

TOPICS
Crash on windows

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New Here ,
Nov 03, 2021 Nov 03, 2021

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Log Name: Application
Source: Application Error
Date: 2021/11/03 12:26:12
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: DESKTOP-3N3Q25U
Description:
Faulting application name: XD.exe, version: 45.0.62.17, time stamp: 0x0b147dbb
Faulting module name: edgehtml.dll, version: 11.0.22000.282, time stamp: 0xb247607b
Exception code: 0x88985004
Fault offset: 0x0000000000657df7
Faulting process id: 0x5a48
Faulting application start time: 0x01d7d09d362d1e27
Faulting application path: C:\Program Files\WindowsApps\Adobe.CC.XD_45.0.62.17_x64__adky2gkssdxte\XD.exe
Faulting module path: C:\WINDOWS\SYSTEM32\edgehtml.dll
Report Id: 6aa5cab8-cf52-4514-89c9-4138f1c0aeb5
Faulting package full name: Adobe.CC.XD_45.0.62.17_x64__adky2gkssdxte
Faulting package-relative application ID: App

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New Here ,
Oct 11, 2022 Oct 11, 2022

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Me too

 

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