Adobe XD crashes on startup

[default5501dkrrfprw]

Hi. on my computer is crashing adobe XD on startup version 41.0.12 
I have windows 10 64bit version.
It shows only screen with XD loho and accidentally crash. Help me please.

[gianvitulano]

Hi,

could you give us more information about the features of your computer? Have you tried a new installation of Adobe XD? I recommend using Creative Cloud Cleaner to uninstall Adobe XD and remove any corrupt files.

[HARSHIKA_VERMA]

Hi default5501dkrrfprw,

We would like to follow up on your issue.  Are you able to open XD? If no, please share the information asked by our expert.

We will try our best to help.

Thanks,

Harshika