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Adobe XD crashes on startup

New Here ,
Jun 16, 2021 Jun 16, 2021

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Hi. on my computer is crashing adobe XD on startup version 41.0.12 
I have windows 10 64bit version.
It shows only screen with XD loho and accidentally crash. Help me please.

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Crash on windows

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Adobe Community Professional ,
Jun 17, 2021 Jun 17, 2021

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Hi,

could you give us more information about the features of your computer? Have you tried a new installation of Adobe XD? I recommend using Creative Cloud Cleaner to uninstall Adobe XD and remove any corrupt files.

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Adobe Employee ,
Jun 21, 2021 Jun 21, 2021

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Hi default5501dkrrfprw,

 

We would like to follow up on your issue.  Are you able to open XD? If no, please share the information asked by our expert.

 

We will try our best to help.

 

Thanks,

Harshika

 

 

 

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