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Adobe XD crashes while editing text

New Here ,
Mar 08, 2021 Mar 08, 2021

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Certain text boxes, for some reason, crash the program when I try to edit them. 

The first two I'm able to edit, but the bottom have a reproducable crash where i clear the text in the box, start to type letters (any letters) and then crashes after the first letter is typed.

Cody5EE9_1-1615240497171.png

 

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Adobe Employee ,
Mar 11, 2021 Mar 11, 2021

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Hi there,

 

We're so sorry to hear about the trouble. Please share a few more details like:

 

  1. The version of XD and OS.
  2. Is this happening on a specific file or multiple files?
  3. If you are on the latest version of XD which is 37.1, we'll need system logs(https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html) and a crash dump file(https://helpx.adobe.com/xd/kb/how-to-generate-crash-dump-on-windows-machine.html) so please enable crash dump by following these steps and then reproduce the crash and once the application crashes, please share the system logs with the local timestamp of the crash and crash dump file from this location Start > Run > %localAppdata%\Packages\Adobe.CC.XD_adky2gkssdxte\AC\Dumps.
  4. We'll also need this XD file for testing so please add this XD file along with system logs and crash dump file to a shared location like Google Drive or DropBox and share the link through DM by clicking on my name.

 

Note: While sending DM, please add this discussion link in the subject.

 

Regards

Rishabh

 

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