Adobe XD crashing on Mac High Sierra while launching.

Report · Jun 27, 2020

I've got macbook pro mid 2013.

When new version of adobe XD updated on my mac, it start to crash when I try to launch it.

I already tried to reinstall, disconnect to internet and open again. But adobe xd just bounce on doc.

I wonder if there is a solution without upgrade my macOS version.

Report · Jun 30, 2020

Hi there,

Sorry to hear you are facing crash issues with XD on your mac system. Would you mind doing a fresh uninstall and reinstall of XD using this link: https://helpx.adobe.com/in/creative-cloud/kb/cc-cleaner-tool-installation-problems.html and share results with us?

We will try our best to help.

Thanks,

Harshika